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The Role of Client's Creditworthiness Criteria in the Credit Decision-Making Process: A Comparative Study between Syrian Commercial Public and Private Banks

دور معايير الجدارة الائتمانية للعميل في عملية اتخاذ القرار الائتماني: دراسة مقارنة بين المصارف التجارية العامة و الخاصة في سورية

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 Publication date 2015
  fields Financial
and research's language is العربية
 Created by Shamra Editor




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This study aims at identifying the differences between Syrian commercial public and private banks regarding the role of client's creditworthiness criteria and their relative importance in the credit decision-making process, in addition to recognizing the differences in empowerment between bank's branches in credit decision. To achieve the objectives of the study, a questionnaire is designed to cover the creditworthiness fields according to 5Cs model, which includes (Character- Capability – Capital – Collateral- and Condition). A Descriptive approach is used where hypotheses are tested by Independent Sample T-test from SPSS. The results showed that all 5Cs criteria are important in the credit decision- making process, but their importance differs among private and public commercial banks except for the collateral, where private banks place more weight to this criterion. Both types of banks have a high degree of centralization regarding credit decision, and restrict the power of their branches in dealing with lending files.


Artificial intelligence review:
Research summary
تهدف هذه الدراسة إلى التعرف على الفروق بين المصارف التجارية العامة والخاصة في سورية حول دور معايير الجدارة الائتمانية للعميل وأهميتها النسبية في عملية اتخاذ القرار الائتماني. تم استخدام نموذج 5Cs الذي يشمل (الشخصية، القدرة، رأس المال، الضمان، الظروف الاقتصادية) كإطار لتقييم الجدارة الائتمانية. أظهرت النتائج أن جميع معايير 5Cs مهمة في اتخاذ القرار الائتماني، لكن أهميتها تختلف بين المصارف العامة والخاصة باستثناء معيار الضمان. تعاني كلا النوعين من المصارف من المركزية في اتخاذ القرار الائتماني وتقييد صلاحيات الفروع. توصلت الدراسة إلى أن المصارف الخاصة تضع أوزاناً أكبر على معايير الجدارة الائتمانية مقارنة بالمصارف العامة. كما أظهرت أن المصارف الخاصة تولي أهمية أكبر للظروف الاقتصادية مقارنة بالمصارف العامة. تم استنباط نموذج موحد للعوامل الأكثر أهمية المشتركة بين كلا النوعين من المصارف لتقييم الجدارة الائتمانية للعميل.
Critical review
تعد هذه الدراسة خطوة مهمة نحو فهم الفروق بين المصارف العامة والخاصة في سورية فيما يتعلق بدور معايير الجدارة الائتمانية. ومع ذلك، يمكن تحسين الدراسة من خلال توسيع نطاق العينة لتشمل المزيد من المصارف والفروع في مختلف المحافظات، مما يعزز من دقة النتائج. كما يمكن أن تكون الدراسة أكثر شمولية إذا تم تضمين عوامل أخرى مثل السياسات الداخلية للمصارف وتأثيرها على عملية اتخاذ القرار الائتماني. بالإضافة إلى ذلك، يمكن تعزيز الدراسة من خلال استخدام مناهج بحثية متنوعة مثل المقابلات المتعمقة مع المسؤولين في المصارف للحصول على رؤى أعمق حول عملية اتخاذ القرار الائتماني.
Questions related to the research
  1. ما هي الأهداف الرئيسية لهذه الدراسة؟

    تهدف الدراسة إلى التعرف على الفروق بين المصارف التجارية العامة والخاصة في سورية حول دور معايير الجدارة الائتمانية للعميل وأهميتها النسبية في عملية اتخاذ القرار الائتماني، بالإضافة إلى معرفة الفروق بين صلاحيات الفروع في اتخاذ قرار الائتمان.

  2. ما هو نموذج 5Cs المستخدم في الدراسة؟

    نموذج 5Cs يشمل خمسة معايير لتقييم الجدارة الائتمانية وهي: الشخصية (Character)، القدرة (Capability)، رأس المال (Capital)، الضمان (Collateral)، والظروف الاقتصادية (Conditions).

  3. ما هي النتائج الرئيسية التي توصلت إليها الدراسة؟

    أظهرت الدراسة أن جميع معايير نموذج 5Cs مهمة في اتخاذ القرار الائتماني، لكن أهميتها تختلف بين المصارف العامة والخاصة باستثناء معيار الضمان. كما تعاني كلا النوعين من المصارف من المركزية في اتخاذ القرار الائتماني وتقييد صلاحيات الفروع.

  4. ما هي التوصيات التي قدمتها الدراسة؟

    أوصت الدراسة بضرورة إيلاء المصارف العامة أهمية أكبر لمعايير نموذج 5Cs في اتخاذ القرار الائتماني، وتوظيف عدد أكبر من المتخصصين في العلوم الاقتصادية، وزيادة الصلاحيات في الفروع العاملة في المحافظات، وإنشاء مكاتب العملاء الائتمانية لتزويد المصارف بالمعلومات الكافية عن العملاء.


References used
Special Economic Zone Authority-Jordan. European Journal Of Business And Management, Vol. 5,No. 1, 2013, p133
ABBADI, S. M; ABU KARSH, S .M . Methods Of Evaluating Credit Risk Used By Commercial Banks In Palestine. International Research journal of Finance And Economics, ISSN 1450-2887 Issue. 111 July, 2013.p151
COOPER, D. R; SCHINDLER, S. PAMELA. Business Research Method, 11th Edition, USA, 2011
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