The thesis proposes a unified vision of business process lifecycle that implement different activities on the business process from defining or discovering to implementing and monitoring. In discovery phase within the unified vision it presents a mec
hanisem based on methodologies that fit the reality of the Syrian institutions. The thesis depends on a process modeling approach which scales in different levels of details and clarifies the repeated parts allowing to isolate them and define patterns from them. This patterns are used in the optimization phase whether for improving or reengineering.
The unified vision can be applied to automate non-automated institutions, it has been applied to the Directorate of Syrian Custom and its departments. In each department the business processes follow a specific flow that is considered as a
pattern which can be applied to the rest of business processes, subprocesses can be isolated and reused repeatedly whenever they’re needed.
