This paper is concerned with shedding lights on major internal and external variables
related to status quo of Syrian economic foundations in addition to the importance of
investing in human capital, which is considered a real measure of management
's ability to
succeed in achieving objectives through organizing, developing and completing training
programs for human resources, it also implies how progressive an administrative mentality
and development in these organizations.
This paper reviews the obstacles that hinder the application of Six
Sigma strategy in the services sector specially the case under study.
The most common obstacles, to application of Six Sigma strategy,
has been identified depending on the referen
ce study, then a
questionnaire was designed to determine the likelihood occurrence
of obstacles and the degree of its importance where the disability
level identified by integrating the standard probability and the
expected importance, later another questionnaire was designed to
determine the possible procedures that could avoid obstacles to be
able to apply the Six Sigma strategy.
