A comprehensive literature review was carried out in order to
identify potential factors that have an influence on project
performance. Based on this review, a formal questionnaire survey
was developed and sent to a carefully selected focus group
of
construction experts from within the Syrian construction industry.
School buildings in Syria suffer of the high cost of maintenance works. In addition,
there is no fear methodology to organize the maintenance process and evaluate the
performance of these buildings.
This research aims to develop a system for evalu
ating the performance of school
buildings in the city of Tartous, in order to be used in the maintenance policy for these
buildings and other buildings in other regions.
The evaluating process is executed by calculating a performance indicator, which
defines the state of the building depending on three sub-indicators: functional, technical
and healthiness indicator.
Maintenance manual and evaluating lists were developed to evaluate the components
of school building. In addition, many questionnaires were set to determine the relative
importance for each component of school building.
The improved model was used to calculate the performance indicators for several
schools. As a result, most of these schools were in a moderate situation. Also, the results
clarify that some components have law state comparing to other ones and we should focus
on them in organized maintenance processes.
Economic growth and high competition have put a strong pressure on construction companies to improve their productivity and performance. Many studies on performance measurement have been carried out at the project level. Recently, the demand for perf
ormance evaluation at the company level has increased. This paper aims to identify a set of Key Performance Indicators (KPIs). A List of 20 potential performance indicators has been identified according to Balance Score Card (BSC) through a quantitative and qualitative analysis. We have obtained the required information about the relative importance of the indicators through interviews with six experts in the construction industry to determine the size of the relative importance of each indicator, on the grounds that a large number of performance indicators are difficult to measure and control. We have adopted the Analytic Hierarchy Process (AHP) to identify fewer and more effective performance indicators. And we have used Expert Choice software to analyze expert answers. As a result, we have obtained 9 important indicators which can be directly used as indicators to measure and identify performance projects or as indicators within an integrated system, for performance measurement and tracking helps in improving the performance of construction projects in Syria.
