Analysis the factors affecting job satisfaction of employees in the private banking sector by using the analysis technique (importance - Performance) "A field study on workers in Arab Bank-Syria"

تأتي أهمية البحث حيث إنه يدرس موضوع الرضا الوظيفي في أحد أهم القطاعات المساهمة بالتنمية في دولة نامية و هو القطاع المصرفي السوري الخاص. ستقوم الباحثة بالتطرق لموضوع الرضا الوظيفي لدى العاملين في البنك العربي سورية - باعتباره متغير تابع.

Effectiveness of the training program from the trainees perspective by using Importance_Performance analysis Applied study on the Syrian Telecommunications Company

This study aims at demonstrating how effective the training programs are from the viewpoint of the Company's trainees, to know nature of the relationship between the training program dimen-sions and the effectiveness of the training programs, besides showing how IPA technology is used as a new management tool for dealing with the factors influencing the training programs effectiveness and to define the strategies to treat the training programs dimensions.

Stress on the Job and Task Performance in University Hospitals: An Application Using Importance- Performance Analysis

The study aims to determine the relationship between the job stress and the task performance of employees in the university hospitals, and determine the appropriate strategies to reduce the job stress. The study was applied on a sample of 181 workers in Higher Education hospitals (Al-Assad University Hospital, Obstetrics and Gynecology Hospital) in Damascus city. Data were collected through using a questionnaire to measure the stress job and the task performance for the employees in the sample of the study. Analysis (Importance- Performance) was used to answer the questions of the study. The study gives us the following results: 1. The factors (such as gender, type of work, the nature of work, age, number of years of experience and educational qualification) have a big effect at the stress job for the workers in the university hospitals. 2. Marital status (single or married) of the Researched workers does not have any effect at the stress job for the workers in the university hospitals. 3. There is a positive correlation between the level of the task performance of the worker and the level of the stress job that caused by the following factors (Command and Control, Influence on Decisions and Clarity of the Role). 4. There is a negative correlation between the level of the task performance of the worker and the level of the stress job that caused by the following factors (role conflict, requirements and workload). 5. Enable of the subordinates to participate on the meetings that related to developing the job, as well as involving them in decisions that effect on their work and tasks.