This Paper aims to Studying the factors of Quality measurement in information
systems applied in telecommunications companies. The study is divided into four
main factors; the first factor is time which consists of four sub factors (Timelines,
upd
ating, Frequency, and Availability). Second is Form which includes Five sub
factors (Clarity, Details, Presentation, Order, Media).Third is Content which
includes nine sub factors (Accuracy, Relevance, Completeness, Concinseness, Scope,
Security, Reliability, Economy, Competency).Technical, the final factors, it consists
of two sub factors (Software Quality, Hardware Quality). We have tested this model
in Syriatel Company to prove its validity, and applicability in many other types of
organizations. Time and content factors was the final result for factors of Quality
measurement in information systems applied in the syriatel company.
