The research aims at determining the degree of permitting of information services by university library and the degree of ensuring the factors that encouraged to ask for information service , To achieve the objectives of the research, the researche
r used descriptive approach, a questionnaire was done . consisting of (20) clause. It was distributed for (544) students in Tishreen University at 2015/2016. , and relying on appropriate statistical methods, results were as following:
1- This research resulted in a low degree the permitting of information services by university library.
2- This research resulted in a medium degree the ensuring factors that encouraged to ask for information service by university library .
3- There are significant differences at (a = 0, 05) between the means of (males and females/ studying filed on information services by university library. The results were favor of female / practical colleges.
4- There are significant differences at (a = 0, 05) between the means of (males and females/ studying stage on ensuring the factors that encouraged to ask for information service by university library. The results were favor of female / students at high studies stage.
The study deals with knowledge management and its impact on the performance level of Syrian telecommunications companies, where it dealt with the subject of the application of knowledge management in the Syrian Telecom Company and Syriatel in terms of concept, importance, objectives, forms of knowledge management and its sources, and then the principles and justifications of knowledge management.
