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Empathy is the link between self and others. Detecting and understanding empathy is a key element for improving human-machine interaction. However, annotating data for detecting empathy at a large scale is a challenging task. This paper employs multi -task training with knowledge distillation to incorporate knowledge from available resources (emotion and sentiment) to detect empathy from the natural language in different domains. This approach yields better results on an existing news-related empathy dataset compared to strong baselines. In addition, we build a new dataset for empathy prediction with fine-grained empathy direction, seeking or providing empathy, from Twitter. We release our dataset for research purposes.
This paper describes our contribution to the WASSA 2021 shared task on Empathy Prediction and Emotion Classification. The broad goal of this task was to model an empathy score, a distress score and the overall level of emotion of an essay written in response to a newspaper article associated with harm to someone. We have used the ELECTRA model abundantly and also advanced deep learning approaches like multi-task learning. Additionally, we also leveraged standard machine learning techniques like ensembling. Our system achieves a Pearson Correlation Coefficient of 0.533 on sub-task I and a macro F1 score of 0.5528 on sub-task II. We ranked 1st in Emotion Classification sub-task and 3rd in Empathy Prediction sub-task.
This paper describes our submission for the WASSA 2021 shared task regarding the prediction of empathy, distress and emotions from news stories. The solution is based on combining the frequency of words, lexicon-based information, demographics of the annotators and personality of the annotators into a linear model. The prediction of empathy and distress is performed using Linear Regression while the prediction of emotions is performed using Logistic Regression. Both tasks are performed using the same features. Our models rank 4th for the prediction of emotions and 2nd for the prediction of empathy and distress. These results are particularly interesting when considered that the computational requirements of the solution are minimal.
Active research pertaining to the affective phenomenon of empathy and distress is invaluable for improving human-machine interaction. Predicting intensities of such complex emotions from textual data is difficult, as these constructs are deeply roote d in the psychological theory. Consequently, for better prediction, it becomes imperative to take into account ancillary factors such as the psychological test scores, demographic features, underlying latent primitive emotions, along with the text's undertone and its psychological complexity. This paper proffers team PVG's solution to the WASSA 2021 Shared Task on Predicting Empathy and Emotion in Reaction to News Stories. Leveraging the textual data, demographic features, psychological test score, and the intrinsic interdependencies of primitive emotions and empathy, we propose a multi-input, multi-task framework for the task of empathy score prediction. Here, the empathy score prediction is considered the primary task, while emotion and empathy classification are considered secondary auxiliary tasks. For the distress score prediction task, the system is further boosted by the addition of lexical features. Our submission ranked 1st based on the average correlation (0.545) as well as the distress correlation (0.574), and 2nd for the empathy Pearson correlation (0.517).
This paper presents the results that were obtained from the WASSA 2021 shared task on predicting empathy and emotions. The participants were given access to a dataset comprising empathic reactions to news stories where harm is done to a person, group , or other. These reactions consist of essays, Batson empathic concern, and personal distress scores, and the dataset was further extended with news articles, person-level demographic information (age, gender, ethnicity, income, education level), and personality information. Additionally, emotion labels, namely Ekman's six basic emotions, were added to the essays at both the document and sentence level. Participation was encouraged in two tracks: predicting empathy and predicting emotion categories. In total five teams participated in the shared task. We summarize the methods and resources used by the participating teams.
Empathy is a complex multidimensional concept, which has an emotive, moral, cognitive and behavioural component. clinical empathy involves an ability to: (A) understand the patient’s situation, feelings, and Perspective; (B) communicate that understanding to patient accurately; (C) act on that understanding with the patient effectively way.
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