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Contextualized Attention-based Knowledge Transfer for Spoken Conversational Question Answering

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 نشر من قبل Chenyu You
 تاريخ النشر 2020
  مجال البحث الهندسة المعلوماتية
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Spoken conversational question answering (SCQA) requires machines to model complex dialogue flow given the speech utterances and text corpora. Different from traditional text question answering (QA) tasks, SCQA involves audio signal processing, passage comprehension, and contextual understanding. However, ASR systems introduce unexpected noisy signals to the transcriptions, which result in performance degradation on SCQA. To overcome the problem, we propose CADNet, a novel contextualized attention-based distillation approach, which applies both cross-attention and self-attention to obtain ASR-robust contextualized embedding representations of the passage and dialogue history for performance improvements. We also introduce the spoken conventional knowledge distillation framework to distill the ASR-robust knowledge from the estimated probabilities of the teacher model to the student. We conduct extensive experiments on the Spoken-CoQA dataset and demonstrate that our approach achieves remarkable performance in this task.

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Spoken question answering (SQA) is a challenging task that requires the machine to fully understand the complex spoken documents. Automatic speech recognition (ASR) plays a significant role in the development of QA systems. However, the recent work s hows that ASR systems generate highly noisy transcripts, which critically limit the capability of machine comprehension on the SQA task. To address the issue, we present a novel distillation framework. Specifically, we devise a training strategy to perform knowledge distillation (KD) from spoken documents and written counterparts. Our work makes a step towards distilling knowledge from the language model as a supervision signal to lead to better student accuracy by reducing the misalignment between automatic and manual transcriptions. Experiments demonstrate that our approach outperforms several state-of-the-art language models on the Spoken-SQuAD dataset.
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In spoken conversational question answering (SCQA), the answer to the corresponding question is generated by retrieving and then analyzing a fixed spoken document, including multi-part conversations. Most SCQA systems have considered only retrieving information from ordered utterances. However, the sequential order of dialogue is important to build a robust spoken conversational question answering system, and the changes of utterances order may severely result in low-quality and incoherent corpora. To this end, we introduce a self-supervised learning approach, including incoherence discrimination, insertion detection, and question prediction, to explicitly capture the coreference resolution and dialogue coherence among spoken documents. Specifically, we design a joint learning framework where the auxiliary self-supervised tasks can enable the pre-trained SCQA systems towards more coherent and meaningful spoken dialogue learning. We also utilize the proposed self-supervised learning tasks to capture intra-sentence coherence. Experimental results demonstrate that our proposed method provides more coherent, meaningful, and appropriate responses, yielding superior performance gains compared to the original pre-trained language models. Our method achieves state-of-the-art results on the Spoken-CoQA dataset.
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