The research aims to recognize theimpact oflogistic activities in improving services
Establishments.Particularly of Tartousport In Syria's current circumstances. And that is,
how the workers in Tartous Port envision it.
The researchdepended on the
descriptive, analytic method and it used a
questionnaire for 200Employees who work for the general company of Tatous Port.
The research incloses the impact oflogistics activities (Transport,Warehousing,
Supplying, Use of information Technology) in improving of services establishments in:
(Speed of sesponse, Interest, Tangibility, Reliabitity, Safety).
The most important findings of the research are: -. The transport level of Tartous
Port was weak, but the stowage levels wareacceptable. – The Supply Systems
wasacceptable.
In light of these results the researcher suggests some of recommendations which can
contribute, if applied, in improving the quality of PortService.
