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In recent years, remote digital healthcare using online chats has gained momentum, especially in the Global South. Though prior work has studied interaction patterns in online (health) forums, such as TalkLife, Reddit and Facebook, there has been lim ited work in understanding interactions in small, close-knit community of instant messengers. In this paper, we propose a linguistic annotation framework to facilitate analysis of health-focused WhatsApp groups. The primary aim of the framework is to understand interpersonal relationships among peer supporters in order to help develop NLP solutions for remote patient care and reduce burden of overworked healthcare providers. Our framework consists of fine-grained peer support categorization and message-level sentiment tagging. Additionally, due to the prevalence of code-mixing in such groups, we incorporate word-level language annotations. We use the proposed framework to study two WhatsApp groups in Kenya for youth living with HIV, facilitated by a healthcare provider.
The research aimed to identify the degree of application to managerial functions by the heads of departments in the directorates of education in Jordan from their point of view, and the effect of academic qualification and experience. To achieve the aim of the study, the tools study was applied on a sample consisted of (442) persons.
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