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Slot filling is a fundamental task in dialog state tracking in task-oriented dialog systems. In multi-domain task-oriented dialog system, user utterances and system responses may mention multiple named entities and attributes values. A system needs to select those that are confirmed by the user and fill them into destined slots. One difficulty is that since a dialogue session contains multiple system-user turns, feeding in all the tokens into a deep model such as BERT can be challenging due to limited capacity of input word tokens and GPU memory. In this paper, we investigate an ontology-enhanced approach by matching the named entities occurred in all dialogue turns using ontology. The matched entities in the previous dialogue turns will be accumulated and encoded as additional inputs to a BERT-based dialogue state tracker. In addition, our improvement includes ontology constraint checking and the correction of slot name tokenization. Experimental results showed that our ontology-enhanced dialogue state tracker improves the joint goal accuracy (slot F1) from 52.63% (91.64%) to 53.91% (92%) on MultiWOZ 2.1 corpus.
Automatically inducing high quality knowledge graphs from a given collection of documents still remains a challenging problem in AI. One way to make headway for this problem is through advancements in a related task known as slot filling. In this tas
Few-shot learning arises in important practical scenarios, such as when a natural language understanding system needs to learn new semantic labels for an emerging, resource-scarce domain. In this paper, we explore retrieval-based methods for intent c
Intent detection and slot filling are two main tasks in natural language understanding (NLU) for identifying users needs from their utterances. These two tasks are highly related and often trained jointly. However, most previous works assume that eac
As an essential task in task-oriented dialog systems, slot filling requires extensive training data in a certain domain. However, such data are not always available. Hence, cross-domain slot filling has naturally arisen to cope with this data scarcit
Slot filling and intent detection have become a significant theme in the field of natural language understanding. Even though slot filling is intensively associated with intent detection, the characteristics of the information required for both tasks