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Growing interests have been attracted in Conversational Recommender Systems (CRS), which explore user preference through conversational interactions in order to make appropriate recommendation. However, there is still a lack of ability in existing CRS to (1) traverse multiple reasoning paths over background knowledge to introduce relevant items and attributes, and (2) arrange selected entities appropriately under current system intents to control response generation. To address these issues, we propose CR-Walker in this paper, a model that performs tree-structured reasoning on a knowledge graph, and generates informative dialog acts to guide language generation. The unique scheme of tree-structured reasoning views the traversed entity at each hop as part of dialog acts to facilitate language generation, which links how entities are selected and expressed. Automatic and human evaluations show that CR-Walker can arrive at more accurate recommendation, and generate more informative and engaging responses.
We study a conversational recommendation model which dynamically manages users past (offline) preferences and current (online) requests through a structured and cumulative user memory knowledge graph, to allow for natural interactions and accurate re
Discourse signals are often implicit, leaving it up to the interpreter to draw the required inferences. At the same time, discourse is embedded in a social context, meaning that interpreters apply their own assumptions and beliefs when resolving thes
We propose a unified Implicit Dialog framework for goal-oriented, information seeking tasks of Conversational Search applications. It aims to enable dialog interactions with domain data without replying on explicitly encoded the rules but utilizing t
This paper investigates a new task named Conversational Question Generation (CQG) which is to generate a question based on a passage and a conversation history (i.e., previous turns of question-answer pairs). CQG is a crucial task for developing inte
We propose a novel methodology to address dialog learning in the context of goal-oriented conversational systems. The key idea is to quantize the dialog space into clusters and create a language model across the clusters, thus allowing for an accurat