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A key challenge for abstractive summarization is ensuring factual consistency of the generated summary with respect to the original document. For example, state-of-the-art models trained on existing datasets exhibit entity hallucination, generating names of entities that are not present in the source document. We propose a set of new metrics to quantify the entity-level factual consistency of generated summaries and we show that the entity hallucination problem can be alleviated by simply filtering the training data. In addition, we propose a summary-worthy entity classification task to the training process as well as a joint entity and summary generation approach, which yield further improvements in entity level metrics.
Automatic abstractive summaries are found to often distort or fabricate facts in the article. This inconsistency between summary and original text has seriously impacted its applicability. We propose a fact-aware summarization model FASum to extract
A commonly observed problem with the state-of-the art abstractive summarization models is that the generated summaries can be factually inconsistent with the input documents. The fact that automatic summarization may produce plausible-sounding yet in
E-commerce stores collect customer feedback to let sellers learn about customer concerns and enhance customer order experience. Because customer feedback often contains redundant information, a concise summary of the feedback can be generated to help
Summaries generated by abstractive summarization are supposed to only contain statements entailed by the source documents. However, state-of-the-art abstractive methods are still prone to hallucinate content inconsistent with the source documents. In
Neural abstractive summarization systems have achieved promising progress, thanks to the availability of large-scale datasets and models pre-trained with self-supervised methods. However, ensuring the factual consistency of the generated summaries fo