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Multilogue-Net: A Context Aware RNN for Multi-modal Emotion Detection and Sentiment Analysis in Conversation

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 Added by Aman Shenoy
 Publication date 2020
and research's language is English




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Sentiment Analysis and Emotion Detection in conversation is key in several real-world applications, with an increase in modalities available aiding a better understanding of the underlying emotions. Multi-modal Emotion Detection and Sentiment Analysis can be particularly useful, as applications will be able to use specific subsets of available modalities, as per the available data. Current systems dealing with Multi-modal functionality fail to leverage and capture - the context of the conversation through all modalities, the dependency between the listener(s) and speaker emotional states, and the relevance and relationship between the available modalities. In this paper, we propose an end to end RNN architecture that attempts to take into account all the mentioned drawbacks. Our proposed model, at the time of writing, out-performs the state of the art on a benchmark dataset on a variety of accuracy and regression metrics.

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Most recent works on sentiment analysis have exploited the text modality. However, millions of hours of video recordings posted on social media platforms everyday hold vital unstructured information that can be exploited to more effectively gauge public perception. Multimodal sentiment analysis offers an innovative solution to computationally understand and harvest sentiments from videos by contextually exploiting audio, visual and textual cues. In this paper, we, firstly, present a first of its kind Persian multimodal dataset comprising more than 800 utterances, as a benchmark resource for researchers to evaluate multimodal sentiment analysis approaches in Persian language. Secondly, we present a novel context-aware multimodal sentiment analysis framework, that simultaneously exploits acoustic, visual and textual cues to more accurately determine the expressed sentiment. We employ both decision-level (late) and feature-level (early) fusion methods to integrate affective cross-modal information. Experimental results demonstrate that the contextual integration of multimodal features such as textual, acoustic and visual features deliver better performance (91.39%) compared to unimodal features (89.24%).
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