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Register a new userAffective Decoding for Empathetic Response Generation
فك شفرة العاطفية لتوليد الاستجابة التعاطفية
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إن فهم مشاعر المتكلم وإنتاج الاستجابات المناسبة مع اتصال العاطفة هو مهارة متتالية رئيسية لأنظمة الحوار التعاطفية.في هذه الورقة، نقترح تقنية بسيطة تسمى فك الترميز العاطفي لتوليد الاستجابة المتعاطفة.يمكن أن تتضمن طريقةنا بفعالية إشارات العاطفة أثناء كل خطوة فك التشفير، ويمكن تقديمها بالإضافة إلى ذلك بتشمس العاطفة المزدوجة الإضافية، والتي تتعلم تضمين منفصل للمتكلم والمستمع بالنظر إلى قاعدة العاطفة للحوار.تشير الدراسات التجريبية الواسعة إلى أن نماذجنا تعتبر أكثر تعاطفا عن طريق التقييمات البشرية، بالمقارنة مع العديد من الأساليب الرئيسية القوية للاستجابة التعاطفية.
Understanding speaker's feelings and producing appropriate responses with emotion connection is a key communicative skill for empathetic dialogue systems. In this paper, we propose a simple technique called Affective Decoding for empathetic response generation. Our method can effectively incorporate emotion signals during each decoding step, and can additionally be augmented with an auxiliary dual emotion encoder, which learns separate embeddings for the speaker and listener given the emotion base of the dialogue. Extensive empirical studies show that our models are perceived to be more empathetic by human evaluations, in comparison to several strong mainstream methods for empathetic responding.
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Recent development in NLP shows a strong trend towards refining pre-trained models with a domain-specific dataset. This is especially the case for response generation where emotion plays an important role. However, existing empathetic datasets remain
small, delaying research efforts in this area, for example, the development of emotion-aware chatbots. One main technical challenge has been the cost of manually annotating dialogues with the right emotion labels. In this paper, we describe a large-scale silver dataset consisting of 1M dialogues annotated with 32 fine-grained emotions, eight empathetic response intents, and the Neutral category. To achieve this goal, we have developed a novel data curation pipeline starting with a small seed of manually annotated data and eventually scaling it to a satisfactory size. We compare its quality against a state-of-the-art gold dataset using both offline experiments and visual validation methods. The resultant procedure can be used to create similar datasets in the same domain as well as in other domains.
Current approaches to empathetic response generation focus on learning a model to predict an emotion label and generate a response based on this label and have achieved promising results. However, the emotion cause, an essential factor for empathetic
responding, is ignored. The emotion cause is a stimulus for human emotions. Recognizing the emotion cause is helpful to better understand human emotions so as to generate more empathetic responses. To this end, we propose a novel framework that improves empathetic response generation by recognizing emotion cause in conversations. Specifically, an emotion reasoner is designed to predict a context emotion label and a sequence of emotion cause-oriented labels, which indicate whether the word is related to the emotion cause. Then we devise both hard and soft gated attention mechanisms to incorporate the emotion cause into response generation. Experiments show that incorporating emotion cause information improves the performance of the model on both emotion recognition and response generation.
Smooth and effective communication requires the ability to perform latent or explicit commonsense inference. Prior commonsense reasoning benchmarks (such as SocialIQA and CommonsenseQA) mainly focus on the discriminative task of choosing the right an
swer from a set of candidates, and do not involve interactive language generation as in dialogue. Moreover, existing dialogue datasets do not explicitly focus on exhibiting commonsense as a facet. In this paper, we present an empirical study of commonsense in dialogue response generation. We first auto-extract commonsensical dialogues from existing dialogue datasets by leveraging ConceptNet, a commonsense knowledge graph. Furthermore, building on social contexts/situations in SocialIQA, we collect a new dialogue dataset with 25K dialogues aimed at exhibiting social commonsense in an interactive setting. We evaluate response generation models trained using these datasets and find that models trained on both extracted and our collected data produce responses that consistently exhibit more commonsense than baselines. Finally we propose an approach for automatic evaluation of commonsense that relies on features derived from ConceptNet and pre-trained language and dialog models, and show reasonable correlation with human evaluation of responses' commonsense quality.
Narrative generation is an open-ended NLP task in which a model generates a story given a prompt. The task is similar to neural response generation for chatbots; however, innovations in response generation are often not applied to narrative generatio
n, despite the similarity between these tasks. We aim to bridge this gap by applying and evaluating advances in decoding methods for neural response generation to neural narrative generation. In particular, we employ GPT-2 and perform ablations across nucleus sampling thresholds and diverse decoding hyperparameters---specifically, maximum mutual information---analyzing results over multiple criteria with automatic and human evaluation. We find that (1) nucleus sampling is generally best with thresholds between 0.7 and 0.9; (2) a maximum mutual information objective can improve the quality of generated stories; and (3) established automatic metrics do not correlate well with human judgments of narrative quality on any qualitative metric.
Empathy is a complex cognitive ability based on the reasoning of others' affective states. In order to better understand others and express stronger empathy in dialogues, we argue that two issues must be tackled at the same time: (i) identifying whic
h word is the cause for the other's emotion from his or her utterance and (ii) reflecting those specific words in the response generation. However, previous approaches for recognizing emotion cause words in text require sub-utterance level annotations, which can be demanding. Taking inspiration from social cognition, we leverage a generative estimator to infer emotion cause words from utterances with no word-level label. Also, we introduce a novel method based on pragmatics to make dialogue models focus on targeted words in the input during generation. Our method is applicable to any dialogue models with no additional training on the fly. We show our approach improves multiple best-performing dialogue agents on generating more focused empathetic responses in terms of both automatic and human evaluation.
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