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Register a new userRecommendations and Results Organization in Netflix Search
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Added by
Sudarshan Lamkhede
Publication date
2021
fields
Informatics Engineering
and research's language is
English
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Personalized recommendations on the Netflix Homepage are based on a users viewing habits and the behavior of similar users. These recommendations, organized for efficient browsing, enable users to discover the next great video to watch and enjoy without additional input or an explicit expression of their intents or goals. The Netflix Search experience, on the other hand, allows users to take active control of discovering new videos by explicitly expressing their entertainment needs via search queries. In this talk, we discuss the importance of producing search results that go beyond traditional keyword-matches to effectively satisfy users search needs in the Netflix entertainment setting. Motivated by users various search intents, we highlight the necessity to improve Search by applying approaches that have historically powered the Homepage. Specifically, we discuss our approach to leverage recommendations in the context of Search and to effectively organize search results to provide a product experience that meaningfully adds value for our users.
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We discuss salient challenges of building a search experience for a streaming media service such as Netflix. We provide an overview of the role of recommendations within the search context to aid content discovery and support searches for unavailable (out-of-catalog) entities. We also stress the importance of keystroke-level instant search experience, and the technical challenges associated with implementing it across different devices and languages for a global audience.
Designing an effective loss function plays a crucial role in training deep recommender systems. Most existing works often leverage a predefined and fixed loss function that could lead to suboptimal recommendation quality and training efficiency. Some recent efforts rely on exhaustively or manually searched weights to fuse a group of candidate loss functions, which is exceptionally costly in computation and time. They also neglect the various convergence behaviors of different data examples. In this work, we propose an AutoLoss framework that can automatically and adaptively search for the appropriate loss function from a set of candidates. To be specific, we develop a novel controller network, which can dynamically adjust the loss probabilities in a differentiable manner. Unlike existing algorithms, the proposed controller can adaptively generate the loss probabilities for different data examples according to their varied convergence behaviors. Such design improves the models generalizability and transferability between deep recommender systems and datasets. We evaluate the proposed framework on two benchmark datasets. The results show that AutoLoss outperforms representative baselines. Further experiments have been conducted to deepen our understandings of AutoLoss, including its transferability, components and training efficiency.
Deep learning based recommender systems (DLRSs) often have embedding layers, which are utilized to lessen the dimensionality of categorical variables (e.g. user/item identifiers) and meaningfully transform them in the low-dimensional space. The majority of existing DLRSs empirically pre-define a fixed and unified dimension for all user/item embeddings. It is evident from recent researches that different embedding sizes are highly desired for different users/items according to their popularity. However, manually selecting embedding sizes in recommender systems can be very challenging due to the large number of users/items and the dynamic nature of their popularity. Thus, in this paper, we propose an AutoML based end-to-end framework (AutoEmb), which can enable various embedding dimensions according to the popularity in an automated and dynamic manner. To be specific, we first enhance a typical DLRS to allow various embedding dimensions; then we propose an end-to-end differentiable framework that can automatically select different embedding dimensions according to user/item popularity; finally we propose an AutoML based optimization algorithm in a streaming recommendation setting. The experimental results based on widely used benchmark datasets demonstrate the effectiveness of the AutoEmb framework.
Search conducted in a work context is an everyday activity that has been around since long before the Web was invented, yet we still seem to understand little about its general characteristics. With this paper we aim to contribute to a better understanding of this large but rather multi-faceted area of `professional search. Unlike task-based studies that aim at measuring the effectiveness of search methods, we chose to take a step back by conducting a survey among professional searchers to understand their typical search tasks. By doing so we offer complementary insights into the subject area. We asked our respondents to provide actual search tasks they have worked on, information about how these were conducted and details on how successful they eventually were. We then manually coded the collection of 56 search tasks with task characteristics and relevance criteria, and used the coded dataset for exploration purposes. Despite the relatively small scale of this study, our data provides enough evidence that professional search is indeed very different from Web search in many key respects and that this is a field that offers many avenues for future research.
Knowledge workers (such as healthcare information professionals, patent agents and recruitment professionals) undertake work tasks where search forms a core part of their duties. In these instances, the search task is often complex and time-consuming and requires specialist expert knowledge to formulate accurate search strategies. Interactive features such as query expansion can play a key role in supporting these tasks. However, generating query suggestions within a professional search context requires that consideration be given to the specialist, structured nature of the search strategies they employ. In this paper, we investigate a variety of query expansion methods applied to a collection of Boolean search strategies used in a variety of real-world professional search tasks. The results demonstrate the utility of context-free distributional language models and the value of using linguistic cues such as ngram order to optimise the balance between precision and recall.
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