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Register a new userInteractive query expansion for professional search applications
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Added by
Tony Russell-Rose
Publication date
2021
fields
Informatics Engineering
and research's language is
English
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Knowledge workers (such as healthcare information professionals, patent agents and recruitment professionals) undertake work tasks where search forms a core part of their duties. In these instances, the search task is often complex and time-consuming and requires specialist expert knowledge to formulate accurate search strategies. Interactive features such as query expansion can play a key role in supporting these tasks. However, generating query suggestions within a professional search context requires that consideration be given to the specialist, structured nature of the search strategies they employ. In this paper, we investigate a variety of query expansion methods applied to a collection of Boolean search strategies used in a variety of real-world professional search tasks. The results demonstrate the utility of context-free distributional language models and the value of using linguistic cues such as ngram order to optimise the balance between precision and recall.
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Search conducted in a work context is an everyday activity that has been around since long before the Web was invented, yet we still seem to understand little about its general characteristics. With this paper we aim to contribute to a better understanding of this large but rather multi-faceted area of `professional search. Unlike task-based studies that aim at measuring the effectiveness of search methods, we chose to take a step back by conducting a survey among professional searchers to understand their typical search tasks. By doing so we offer complementary insights into the subject area. We asked our respondents to provide actual search tasks they have worked on, information about how these were conducted and details on how successful they eventually were. We then manually coded the collection of 56 search tasks with task characteristics and relevance criteria, and used the coded dataset for exploration purposes. Despite the relatively small scale of this study, our data provides enough evidence that professional search is indeed very different from Web search in many key respects and that this is a field that offers many avenues for future research.
In this paper a framework for Automatic Query Expansion (AQE) is proposed using distributed neural language model word2vec. Using semantic and contextual relation in a distributed and unsupervised framework, word2vec learns a low dimensional embedding for each vocabulary entry. Using such a framework, we devise a query expansion technique, where related terms to a query are obtained by K-nearest neighbor approach. We explore the performance of the AQE methods, with and without feedback query expansion, and a variant of simple K-nearest neighbor in the proposed framework. Experiments on standard TREC ad-hoc data (Disk 4, 5 with query sets 301-450, 601-700) and web data (WT10G data with query set 451-550) shows significant improvement over standard term-overlapping based retrieval methods. However the proposed method fails to achieve comparable performance with statistical co-occurrence based feedback method such as RM3. We have also found that the word2vec based query expansion methods perform similarly with and without any feedback information.
Manifold ranking has been successfully applied in query-oriented multi-document summarization. It not only makes use of the relationships among the sentences, but also the relationships between the given query and the sentences. However, the information of original query is often insufficient. So we present a query expansion method, which is combined in the manifold ranking to resolve this problem. Our method not only utilizes the information of the query term itself and the knowledge base WordNet to expand it by synonyms, but also uses the information of the document set itself to expand the query in various ways (mean expansion, variance expansion and TextRank expansion). Compared with the previous query expansion methods, our method combines multiple query expansion methods to better represent query information, and at the same time, it makes a useful attempt on manifold ranking. In addition, we use the degree of word overlap and the proximity between words to calculate the similarity between sentences. We performed experiments on the datasets of DUC 2006 and DUC2007, and the evaluation results show that the proposed query expansion method can significantly improve the system performance and make our system comparable to the state-of-the-art systems.
Understanding search queries is critical for shopping search engines to deliver a satisfying customer experience. Popular shopping search engines receive billions of unique queries yearly, each of which can depict any of hundreds of user preferences or intents. In order to get the right results to customers it must be known queries like inexpensive prom dresses are intended to not only surface results of a certain product type but also products with a low price. Referred to as query intents, examples also include preferences for author, brand, age group, or simply a need for customer service. Recent works such as BERT have demonstrated the success of a large transformer encoder architecture with language model pre-training on a variety of NLP tasks. We adapt such an architecture to learn intents for search queries and describe methods to account for the noisiness and sparseness of search query data. We also describe cost effective ways of hosting transformer encoder models in context with low latency requirements. With the right domain-specific training we can build a shareable deep learning model whose internal representation can be reused for a variety of query understanding tasks including query intent identification. Model sharing allows for fewer large models needed to be served at inference time and provides a platform to quickly build and roll out new search query classifiers.
In Interactive Information Retrieval (IIR) experiments the users gaze motion on web pages is often recorded with eye tracking. The data is used to analyze gaze behavior or to identify Areas of Interest (AOI) the user has looked at. So far, tools for analyzing eye tracking data have certain limitations in supporting the analysis of gaze behavior in IIR experiments. Experiments often consist of a huge number of different visited web pages. In existing analysis tools the data can only be analyzed in videos or images and AOIs for every single web page have to be specified by hand, in a very time consuming process. In this work, we propose the reading protocol software which breaks eye tracking data down to the textual level by considering the HTML structure of the web pages. This has a lot of advantages for the analyst. First and foremost, it can easily be identified on a large scale what has actually been viewed and read on the stimuli pages by the subjects. Second, the web page structure can be used to filter to AOIs. Third, gaze data of multiple users can be presented on the same page, and fourth, fixation times on text can be exported and further processed in other tools. We present the software, its validation, and example use cases with data from three existing IIR experiments.
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