No Arabic abstract
Social media enabled a direct path from producer to consumer of contents changing the way users get informed, debate, and shape their worldviews. Such a {em disintermediation} weakened consensus on social relevant issues in favor of rumors, mistrust, and fomented conspiracy thinking -- e.g., chem-trails inducing global warming, the link between vaccines and autism, or the New World Order conspiracy. In this work, we study through a thorough quantitative analysis how different conspiracy topics are consumed in the Italian Facebook. By means of a semi-automatic topic extraction strategy, we show that the most discussed contents semantically refer to four specific categories: {em environment}, {em diet}, {em health}, and {em geopolitics}. We find similar patterns by comparing users activity (likes and comments) on posts belonging to different semantic categories. However, if we focus on the lifetime -- i.e., the distance in time between the first and the last comment for each user -- we notice a remarkable difference within narratives -- e.g., users polarized on geopolitics are more persistent in commenting, whereas the less persistent are those focused on diet related topics. Finally, we model users mobility across various topics finding that the more a user is active, the more he is likely to join all topics. Once inside a conspiracy narrative users tend to embrace the overall corpus.
The wide availability of user-provided content in online social media facilitates the aggregation of people around common interests, worldviews, and narratives. Despite the enthusiastic rhetoric on the part of some that this process generates collective intelligence, the WWW also allows the rapid dissemination of unsubstantiated conspiracy theories that often elicite rapid, large, but naive social responses such as the recent case of Jade Helm 15 -- where a simple military exercise turned out to be perceived as the beginning of the civil war in the US. We study how Facebook users consume information related to two different kinds of narrative: scientific and conspiracy news. We find that although consumers of scientific and conspiracy stories present similar consumption patterns with respect to content, the sizes of the spreading cascades differ. Homogeneity appears to be the primary driver for the diffusion of contents, but each echo chamber has its own cascade dynamics. To mimic these dynamics, we introduce a data-driven percolation model on signed networks.
The spreading of unsubstantiated rumors on online social networks (OSN) either unintentionally or intentionally (e.g., for political reasons or even trolling) can have serious consequences such as in the recent case of rumors about Ebola causing disruption to health-care workers. Here we show that indicators aimed at quantifying information consumption patterns might provide important insights about the virality of false claims. In particular, we address the driving forces behind the popularity of contents by analyzing a sample of 1.2M Facebook Italian users consuming different (and opposite) types of information (science and conspiracy news). We show that users engagement across different contents correlates with the number of friends having similar consumption patterns (homophily), indicating the area in the social network where certain types of contents are more likely to spread. Then, we test diffusion patterns on an external sample of $4,709$ intentional satirical false claims showing that neither the presence of hubs (structural properties) nor the most active users (influencers) are prevalent in viral phenomena. Instead, we found out that in an environment where misinformation is pervasive, users aggregation around shared beliefs may make the usual exposure to conspiracy stories (polarization) a determinant for the virality of false information.
Political organizations worldwide keep innovating their use of social media technologies. In the 2019 Indian general election, organizers used a network of WhatsApp groups to manipulate Twitter trends through coordinated mass postings. We joined 600 WhatsApp groups that support the Bharatiya Janata Party, the right-wing party that won the general election, to investigate these campaigns. We found evidence of 75 hashtag manipulation campaigns in the form of mobilization messages with lists of pre-written tweets. Building on this evidence, we estimate the campaigns size, describe their organization and determine whether they succeeded in creating controlled social media narratives. Our findings show that the campaigns produced hundreds of nationwide Twitter trends throughout the election. Centrally controlled but voluntary in participation, this hybrid configuration of technologies and organizational strategies shows how profoundly online tools transform campaign politics. Trend alerts complicate the debates over the legitimate use of digital tools for political participation and may have provided a blueprint for participatory media manipulation by a party with popular support.
Crowd algorithms often assume workers are inexperienced and thus fail to adapt as workers in the crowd learn a task. These assumptions fundamentally limit the types of tasks that systems based on such algorithms can handle. This paper explores how the crowd learns and remembers over time in the context of human computation, and how more realistic assumptions of worker experience may be used when designing new systems. We first demonstrate that the crowd can recall information over time and discuss possible implications of crowd memory in the design of crowd algorithms. We then explore crowd learning during a continuous control task. Recent systems are able to disguise dynamic groups of workers as crowd agents to support continuous tasks, but have not yet considered how such agents are able to learn over time. We show, using a real-time gaming setting, that crowd agents can learn over time, and `remember by passing strategies from one generation of workers to the next, despite high turnover rates in the workers comprising them. We conclude with a discussion of future research directions for crowd memory and learning.
Online communication channels, especially social web platforms, are rapidly replacing traditional ones. Online platforms allow users to overcome physical barriers, enabling worldwide participation. However, the power of online communication bears an important negative consequence --- we are exposed to too much information to process. Too many participants, for example, can turn online public spaces into noisy, overcrowded fora where no meaningful conversation can be held. Here we analyze a large dataset of public chat logs from Twitch, a popular video streaming platform, in order to examine how information overload affects online group communication. We measure structural and textual features of conversations such as user output, interaction, and information content per message across a wide range of information loads. Our analysis reveals the existence of a transition from a conversational state to a cacophony --- a state of overload with lower user participation, more copy-pasted messages, and less information per message. These results hold both on average and at the individual level for the majority of users. This study provides a quantitative basis for further studies of the social effects of information overload, and may guide the design of more resilient online communication systems.