SD-QA: Spoken Dialectal Question Answering for the Real World

Question answering (QA) systems are now available through numerous commercial applications for a wide variety of domains, serving millions of users that interact with them via speech interfaces. However, current benchmarks in QA research do not account for the errors that speech recognition models might introduce, nor do they consider the language variations (dialects) of the users. To address this gap, we augment an existing QA dataset to construct a multi-dialect, spoken QA benchmark on five languages (Arabic, Bengali, English, Kiswahili, Korean) with more than 68k audio prompts in 24 dialects from 255 speakers. We provide baseline results showcasing the real-world performance of QA systems and analyze the effect of language variety and other sensitive speaker attributes on downstream performance. Last, we study the fairness of the ASR and QA models with respect to the underlying user populations.

Asking Questions Like Educational Experts: Automatically Generating Question-Answer Pairs on Real-World Examination Data

Generating high quality question-answer pairs is a hard but meaningful task. Although previous works have achieved great results on answer-aware question generation, it is difficult to apply them into practical application in the education field. This paper for the first time addresses the question-answer pair generation task on the real-world examination data, and proposes a new unified framework on RACE. To capture the important information of the input passage we first automatically generate (rather than extracting) keyphrases, thus this task is reduced to keyphrase-question-answer triplet joint generation. Accordingly, we propose a multi-agent communication model to generate and optimize the question and keyphrases iteratively, and then apply the generated question and keyphrases to guide the generation of answers. To establish a solid benchmark, we build our model on the strong generative pre-training model. Experimental results show that our model makes great breakthroughs in the question-answer pair generation task. Moreover, we make a comprehensive analysis on our model, suggesting new directions for this challenging task.

Offline Reinforcement Learning from Human Feedback in Real-World Sequence-to-Sequence Tasks

Large volumes of interaction logs can be collected from NLP systems that are deployed in the real world. How can this wealth of information be leveraged? Using such interaction logs in an offline reinforcement learning (RL) setting is a promising approach. However, due to the nature of NLP tasks and the constraints of production systems, a series of challenges arise. We present a concise overview of these challenges and discuss possible solutions.

Language in a (Search) Box: Grounding Language Learning in Real-World Human-Machine Interaction

We investigate grounded language learning through real-world data, by modelling a teacher-learner dynamics through the natural interactions occurring between users and search engines; in particular, we explore the emergence of semantic generalization from unsupervised dense representations outside of synthetic environments. A grounding domain, a denotation function and a composition function are learned from user data only. We show how the resulting semantics for noun phrases exhibits compositional properties while being fully learnable without any explicit labelling. We benchmark our grounded semantics on compositionality and zero-shot inference tasks, and we show that it provides better results and better generalizations than SOTA non-grounded models, such as word2vec and BERT.