The quality of credit portfolio depends heavily on the integrity of the decision to
grant credit, which is in turn linked to a set of policies, procedures and standards that will
reduce the faltering customers.The focus in this study was on the ris
k department in the
Syrian Real Estate Bank and the role that the department played to reduce the nonperforming
loans through the policies and procedures that it carried out and the
commitment to Monetary and Credit Council decisions related to non-performing loans.
The results showed that the department has an effective role in reducing non-performing
loans, and it currently faces set of difficulties inits work in.The most important
recommendations that have been reached are the need to launch new products with special
conditions adjusting with the current conditions, and focusing on the restructuring of the
deposits and the importance of relying on the economic legal advisory team to reach more
accurate credit decision.
