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The transformer-based pre-trained language models have been tremendously successful in most of the conventional NLP tasks. But they often struggle in those tasks where numerical understanding is required. Some possible reasons can be the tokenizers a nd pre-training objectives which are not specifically designed to learn and preserve numeracy. Here we investigate the ability of text-to-text transfer learning model (T5), which has outperformed its predecessors in the conventional NLP tasks, to learn numeracy. We consider four numeracy tasks: numeration, magnitude order prediction, finding minimum and maximum in a series, and sorting. We find that, although T5 models perform reasonably well in the interpolation setting, they struggle considerably in the extrapolation setting across all four tasks.
Large-scale pretrained transformer models have demonstrated state-of-the-art (SOTA) performance in a variety of NLP tasks. Nowadays, numerous pretrained models are available in different model flavors and different languages, and can be easily adapte d to one's downstream task. However, only a limited number of models are available for dialogue tasks, and in particular, goal-oriented dialogue tasks. In addition, the available pretrained models are trained on general domain language, creating a mismatch between the pretraining language and the downstream domain launguage. In this contribution, we present CS-BERT, a BERT model pretrained on millions of dialogues in the customer service domain. We evaluate CS-BERT on several downstream customer service dialogue tasks, and demonstrate that our in-domain pretraining is advantageous compared to other pretrained models in both zero-shot experiments as well as in finetuning experiments, especially in a low-resource data setting.
In human-level NLP tasks, such as predicting mental health, personality, or demographics, the number of observations is often smaller than the standard 768+ hidden state sizes of each layer within modern transformer-based language models, limiting th e ability to effectively leverage transformers. Here, we provide a systematic study on the role of dimension reduction methods (principal components analysis, factorization techniques, or multi-layer auto-encoders) as well as the dimensionality of embedding vectors and sample sizes as a function of predictive performance. We first find that fine-tuning large models with a limited amount of data pose a significant difficulty which can be overcome with a pre-trained dimension reduction regime. RoBERTa consistently achieves top performance in human-level tasks, with PCA giving benefit over other reduction methods in better handling users that write longer texts. Finally, we observe that a majority of the tasks achieve results comparable to the best performance with just 1/12 of the embedding dimensions.
The recent Text-to-Text Transfer Transformer'' (T5) leveraged a unified text-to-text format and scale to attain state-of-the-art results on a wide variety of English-language NLP tasks. In this paper, we introduce mT5, a multilingual variant of T5 th at was pre-trained on a new Common Crawl-based dataset covering 101 languages. We detail the design and modified training of mT5 and demonstrate its state-of-the-art performance on many multilingual benchmarks. We also describe a simple technique to prevent accidental translation'' in the zero-shot setting, where a generative model chooses to (partially) translate its prediction into the wrong language. All of the code and model checkpoints used in this work are publicly available.
Neural encoders of biomedical names are typically considered robust if representations can be effectively exploited for various downstream NLP tasks. To achieve this, encoders need to model domain-specific biomedical semantics while rivaling the univ ersal applicability of pretrained self-supervised representations. Previous work on robust representations has focused on learning low-level distinctions between names of fine-grained biomedical concepts. These fine-grained concepts can also be clustered together to reflect higher-level, more general semantic distinctions, such as grouping the names nettle sting and tick-borne fever together under the description puncture wound of skin. It has not yet been empirically confirmed that training biomedical name encoders on fine-grained distinctions automatically leads to bottom-up encoding of such higher-level semantics. In this paper, we show that this bottom-up effect exists, but that it is still relatively limited. As a solution, we propose a scalable multi-task training regime for biomedical name encoders which can also learn robust representations using only higher-level semantic classes. These representations can generalise both bottom-up as well as top-down among various semantic hierarchies. Moreover, we show how they can be used out-of-the-box for improved unsupervised detection of hypernyms, while retaining robust performance on various semantic relatedness benchmarks.
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