This paper reviews the obstacles that hinder the application of Six
Sigma strategy in the services sector specially the case under study.
The most common obstacles, to application of Six Sigma strategy,
has been identified depending on the referen
ce study, then a
questionnaire was designed to determine the likelihood occurrence
of obstacles and the degree of its importance where the disability
level identified by integrating the standard probability and the
expected importance, later another questionnaire was designed to
determine the possible procedures that could avoid obstacles to be
able to apply the Six Sigma strategy.
