Large-scale, pre-trained language models (LMs) have achieved human-level performance on a breadth of language understanding tasks. However, evaluations only based on end task performance shed little light on machines' true ability in language underst
anding and reasoning. In this paper, we highlight the importance of evaluating the underlying reasoning process in addition to end performance. Toward this goal, we introduce Tiered Reasoning for Intuitive Physics (TRIP), a novel commonsense reasoning dataset with dense annotations that enable multi-tiered evaluation of machines' reasoning process. Our empirical results show that while large LMs can achieve high end performance, they struggle to support their predictions with valid supporting evidence. The TRIP dataset and our baseline results will motivate verifiable evaluation of commonsense reasoning and facilitate future research toward developing better language understanding and reasoning models.
Many crowdsourced NLP datasets contain systematic artifacts that are identified only after data collection is complete. Earlier identification of these issues should make it easier to create high-quality training and evaluation data. We attempt this
by evaluating protocols in which expert linguists work in the loop' during data collection to identify and address these issues by adjusting task instructions and incentives. Using natural language inference as a test case, we compare three data collection protocols: (i) a baseline protocol with no linguist involvement, (ii) a linguist-in-the-loop intervention with iteratively-updated constraints on the writing task, and (iii) an extension that adds direct interaction between linguists and crowdworkers via a chatroom. We find that linguist involvement does not lead to increased accuracy on out-of-domain test sets compared to baseline, and adding a chatroom has no effect on the data. Linguist involvement does, however, lead to more challenging evaluation data and higher accuracy on some challenge sets, demonstrating the benefits of integrating expert analysis during data collection.
One of the first building blocks to create a voice assistant relates to the task of tagging entities or attributes in user queries. This can be particularly challenging when entities are in the tenth of millions, as is the case of e.g. music catalogs
. Training slot tagging models at an industrial scale requires large quantities of accurately labeled user queries, which are often hard and costly to gather. On the other hand, voice assistants typically collect plenty of unlabeled queries that often remain unexploited. This paper presents a weakly-supervised methodology to label large amounts of voice query logs, enhanced with a manual filtering step. Our experimental evaluations show that slot tagging models trained on weakly-supervised data outperform models trained on hand-annotated or synthetic data, at a lower cost. Further, manual filtering of weakly-supervised data leads to a very significant reduction in Sentence Error Rate, while allowing us to drastically reduce human curation efforts from weeks to hours, with respect to hand-annotation of queries. The method is applied to successfully bootstrap a slot tagging system for a major music streaming service that currently serves several tens of thousands of daily voice queries.
In dialog systems, the Natural Language Understanding (NLU) component typically makes the interpretation decision (including domain, intent and slots) for an utterance before the mentioned entities are resolved. This may result in intent classificati
on and slot tagging errors. In this work, we propose to leverage Entity Resolution (ER) features in NLU reranking and introduce a novel loss term based on ER signals to better learn model weights in the reranking framework. In addition, for a multi-domain dialog scenario, we propose a score distribution matching method to ensure scores generated by the NLU reranking models for different domains are properly calibrated. In offline experiments, we demonstrate our proposed approach significantly outperforms the baseline model on both single-domain and cross-domain evaluations.
