Text Detoxification using Large Pre-trained Neural Models

We present two novel unsupervised methods for eliminating toxicity in text. Our first method combines two recent ideas: (1) guidance of the generation process with small style-conditional language models and (2) use of paraphrasing models to perform style transfer. We use a well-performing paraphraser guided by style-trained language models to keep the text content and remove toxicity. Our second method uses BERT to replace toxic words with their non-offensive synonyms. We make the method more flexible by enabling BERT to replace mask tokens with a variable number of words. Finally, we present the first large-scale comparative study of style transfer models on the task of toxicity removal. We compare our models with a number of methods for style transfer. The models are evaluated in a reference-free way using a combination of unsupervised style transfer metrics. Both methods we suggest yield new SOTA results.

Constrained Language Models Yield Few-Shot Semantic Parsers

We explore the use of large pretrained language models as few-shot semantic parsers. The goal in semantic parsing is to generate a structured meaning representation given a natural language input. However, language models are trained to generate natural language. To bridge the gap, we use language models to paraphrase inputs into a controlled sublanguage resembling English that can be automatically mapped to a target meaning representation. Our results demonstrate that with only a small amount of data and very little code to convert into English-like representations, our blueprint for rapidly bootstrapping semantic parsers leads to surprisingly effective performance on multiple community tasks, greatly exceeding baseline methods also trained on the same limited data.

Eliciting Bias in Question Answering Models through Ambiguity

Question answering (QA) models use retriever and reader systems to answer questions. Reliance on training data by QA systems can amplify or reflect inequity through their responses. Many QA models, such as those for the SQuAD dataset, are trained and tested on a subset of Wikipedia articles which encode their own biases and also reproduce real-world inequality. Understanding how training data affects bias in QA systems can inform methods to mitigate inequity. We develop two sets of questions for closed and open domain questions respectively, which use ambiguous questions to probe QA models for bias. We feed three deep-learning-based QA systems with our question sets and evaluate responses for bias via the metrics. Using our metrics, we find that open-domain QA models amplify biases more than their closed-domain counterparts and propose that biases in the retriever surface more readily due to greater freedom of choice.

Robustness and Sensitivity of BERT Models Predicting Alzheimer's Disease from Text

Understanding robustness and sensitivity of BERT models predicting Alzheimer's disease from text is important for both developing better classification models and for understanding their capabilities and limitations. In this paper, we analyze how a controlled amount of desired and undesired text alterations impacts performance of BERT. We show that BERT is robust to natural linguistic variations in text. On the other hand, we show that BERT is not sensitive to removing clinically important information from text.

Switch Point biased Self-Training: Re-purposing Pretrained Models for Code-Switching

Code-switching (CS), a ubiquitous phenomenon due to the ease of communication it offers in multilingual communities still remains an understudied problem in language processing. The primary reasons behind this are: (1) minimal efforts in leveraging large pretrained multilingual models, and (2) the lack of annotated data. The distinguishing case of low performance of multilingual models in CS is the intra-sentence mixing of languages leading to switch points. We first benchmark two sequence labeling tasks -- POS and NER on 4 different language pairs with a suite of pretrained models to identify the problems and select the best performing char-BERT model among them (addressing (1)). We then propose a self training method to repurpose the existing pretrained models using a switch-point bias by leveraging unannotated data (addressing (2)). We finally demonstrate that our approach performs well on both tasks by reducing the gap between the switch point performance while retaining the overall performance on two distinct language pairs in both the tasks. We plan to release our models and the code for all our experiments.

Is BERT a Cross-Disciplinary Knowledge Learner? A Surprising Finding of Pre-trained Models' Transferability

This paper investigates whether the power of the models pre-trained on text data, such as BERT, can be transferred to general token sequence classification applications. To verify pre-trained models' transferability, we test the pre-trained models on text classification tasks with meanings of tokens mismatches, and real-world non-text token sequence classification data, including amino acid, DNA, and music. We find that even on non-text data, the models pre-trained on text converge faster, perform better than the randomly initialized models, and only slightly worse than the models using task-specific knowledge. We also find that the representations of the text and non-text pre-trained models share non-trivial similarities.

Leveraging Pretrained Models for Automatic Summarization of Doctor-Patient Conversations

Fine-tuning pretrained models for automatically summarizing doctor-patient conversation transcripts presents many challenges: limited training data, significant domain shift, long and noisy transcripts, and high target summary variability. In this paper, we explore the feasibility of using pretrained transformer models for automatically summarizing doctor-patient conversations directly from transcripts. We show that fluent and adequate summaries can be generated with limited training data by fine-tuning BART on a specially constructed dataset. The resulting models greatly surpass the performance of an average human annotator and the quality of previous published work for the task. We evaluate multiple methods for handling long conversations, comparing them to the obvious baseline of truncating the conversation to fit the pretrained model length limit. We introduce a multistage approach that tackles the task by learning two fine-tuned models: one for summarizing conversation chunks into partial summaries, followed by one for rewriting the collection of partial summaries into a complete summary. Using a carefully chosen fine-tuning dataset, this method is shown to be effective at handling longer conversations, improving the quality of generated summaries. We conduct both an automatic evaluation (through ROUGE and two concept-based metrics focusing on medical findings) and a human evaluation (through qualitative examples from literature, assessing hallucination, generalization, fluency, and general quality of the generated summaries).

How Do Neural Sequence Models Generalize? Local and Global Cues for Out-of-Distribution Prediction

After a neural sequence model encounters an unexpected token, can its behavior be predicted? We show that RNN and transformer language models exhibit structured, consistent generalization in out-of-distribution contexts. We begin by introducing two idealized models of generalization in next-word prediction: a lexical context model in which generalization is consistent with the last word observed, and a syntactic context model in which generalization is consistent with the global structure of the input. In experiments in English, Finnish, Mandarin, and random regular languages, we demonstrate that neural language models interpolate between these two forms of generalization: their predictions are well-approximated by a log-linear combination of lexical and syntactic predictive distributions. We then show that, in some languages, noise mediates the two forms of generalization: noise applied to input tokens encourages syntactic generalization, while noise in history representations encourages lexical generalization. Finally, we offer a preliminary theoretical explanation of these results by proving that the observed interpolation behavior is expected in log-linear models with a particular feature correlation structure. These results help explain the effectiveness of two popular regularization schemes and show that aspects of sequence model generalization can be understood and controlled.

Few-Shot Emotion Recognition in Conversation with Sequential Prototypical Networks

Several recent studies on dyadic human-human interactions have been done on conversations without specific business objectives. However, many companies might benefit from studies dedicated to more precise environments such as after sales services or customer satisfaction surveys. In this work, we place ourselves in the scope of a live chat customer service in which we want to detect emotions and their evolution in the conversation flow. This context leads to multiple challenges that range from exploiting restricted, small and mostly unlabeled datasets to finding and adapting methods for such context. We tackle these challenges by using Few-Shot Learning while making the hypothesis it can serve conversational emotion classification for different languages and sparse labels. We contribute by proposing a variation of Prototypical Networks for sequence labeling in conversation that we name ProtoSeq. We test this method on two datasets with different languages: daily conversations in English and customer service chat conversations in French. When applied to emotion classification in conversations, our method proved to be competitive even when compared to other ones.

CLASSIC: Continual and Contrastive Learning of Aspect Sentiment Classification Tasks

This paper studies continual learning (CL) of a sequence of aspect sentiment classification (ASC) tasks in a particular CL setting called domain incremental learning (DIL). Each task is from a different domain or product. The DIL setting is particularly suited to ASC because in testing the system needs not know the task/domain to which the test data belongs. To our knowledge, this setting has not been studied before for ASC. This paper proposes a novel model called CLASSIC. The key novelty is a contrastive continual learning method that enables both knowledge transfer across tasks and knowledge distillation from old tasks to the new task, which eliminates the need for task ids in testing. Experimental results show the high effectiveness of CLASSIC.