In recent years, world business in online discussions and opinion sharing on social media is booming. Re-entry prediction task is thus proposed to help people keep track of the discussions which they wish to continue. Nevertheless, existing works onl
y focus on exploiting chatting history and context information, and ignore the potential useful learning signals underlying conversation data, such as conversation thread patterns and repeated engagement of target users, which help better understand the behavior of target users in conversations. In this paper, we propose three interesting and well-founded auxiliary tasks, namely, Spread Pattern, Repeated Target user, and Turn Authorship, as the self-supervised signals for re-entry prediction. These auxiliary tasks are trained together with the main task in a multi-task manner. Experimental results on two datasets newly collected from Twitter and Reddit show that our method outperforms the previous state-of-the-arts with fewer parameters and faster convergence. Extensive experiments and analysis show the effectiveness of our proposed models and also point out some key ideas in designing self-supervised tasks.
Online social media platforms increasingly rely on Natural Language Processing (NLP) techniques to detect abusive content at scale in order to mitigate the harms it causes to their users. However, these techniques suffer from various sampling and ass
ociation biases present in training data, often resulting in sub-par performance on content relevant to marginalized groups, potentially furthering disproportionate harms towards them. Studies on such biases so far have focused on only a handful of axes of disparities and subgroups that have annotations/lexicons available. Consequently, biases concerning non-Western contexts are largely ignored in the literature. In this paper, we introduce a weakly supervised method to robustly detect lexical biases in broader geo-cultural contexts. Through a case study on a publicly available toxicity detection model, we demonstrate that our method identifies salient groups of cross-geographic errors, and, in a follow up, demonstrate that these groupings reflect human judgments of offensive and inoffensive language in those geographic contexts. We also conduct analysis of a model trained on a dataset with ground truth labels to better understand these biases, and present preliminary mitigation experiments.
An individual's variation in writing style is often a function of both social and personal attributes. While structured social variation has been extensively studied, e.g., gender based variation, far less is known about how to characterize individua
l styles due to their idiosyncratic nature. We introduce a new approach to studying idiolects through a massive cross-author comparison to identify and encode stylistic features. The neural model achieves strong performance at authorship identification on short texts and through an analogy-based probing task, showing that the learned representations exhibit surprising regularities that encode qualitative and quantitative shifts of idiolectal styles. Through text perturbation, we quantify the relative contributions of different linguistic elements to idiolectal variation. Furthermore, we provide a description of idiolects through measuring inter- and intra-author variation, showing that variation in idiolects is often distinctive yet consistent.
News recommendation techniques can help users on news platforms obtain their preferred news information. Most existing news recommendation methods rely on centrally stored user behavior data to train models and serve users. However, user data is usua
lly highly privacy-sensitive, and centrally storing them in the news platform may raise privacy concerns and risks. In this paper, we propose a unified news recommendation framework, which can utilize user data locally stored in user clients to train models and serve users in a privacy-preserving way. Following a widely used paradigm in real-world recommender systems, our framework contains a stage for candidate news generation (i.e., recall) and a stage for candidate news ranking (i.e., ranking). At the recall stage, each client locally learns multiple interest representations from clicked news to comprehensively model user interests. These representations are uploaded to the server to recall candidate news from a large news pool, which are further distributed to the user client at the ranking stage for personalized news display. In addition, we propose an interest decomposer-aggregator method with perturbation noise to better protect private user information encoded in user interest representations. Besides, we collaboratively train both recall and ranking models on the data decentralized in a large number of user clients in a privacy-preserving way. Experiments on two real-world news datasets show that our method can outperform baseline methods and effectively protect user privacy.
Knowledge graph embedding, representing entities and relations in the knowledge graphs with high-dimensional vectors, has made significant progress in link prediction. More researchers have explored the representational capabilities of models in rece
nt years. That is, they investigate better representational models to fit symmetry/antisymmetry and combination relationships. The current embedding models are more inclined to utilize the identical vector for the same entity in various triples to measure the matching performance. The observation that measuring the rationality of specific triples means comparing the matching degree of the specific attributes associated with the relations is well-known. Inspired by this fact, this paper designs Semantic Filter Based on Relations(SFBR) to extract the required attributes of the entities. Then the rationality of triples is compared under these extracted attributes through the traditional embedding models. The semantic filter module can be added to most geometric and tensor decomposition models with minimal additional memory. experiments on the benchmark datasets show that the semantic filter based on relations can suppress the impact of other attribute dimensions and improve link prediction performance. The tensor decomposition models with SFBR have achieved state-of-the-art.
Online conversations can sometimes take a turn for the worse, either due to systematic cultural differences, accidental misunderstandings, or mere malice. Automatically forecasting derailment in public online conversations provides an opportunity to
take early action to moderate it. Previous work in this space is limited, and we extend it in several ways. We apply a pretrained language encoder to the task, which outperforms earlier approaches. We further experiment with shifting the training paradigm for the task from a static to a dynamic one to increase the forecast horizon. This approach shows mixed results: in a high-quality data setting, a longer average forecast horizon can be achieved at the cost of a small drop in F1; in a low-quality data setting, however, dynamic training propagates the noise and is highly detrimental to performance.
Successful conversational search systems can present natural, adaptive and interactive shopping experience for online shopping customers. However, building such systems from scratch faces real word challenges from both imperfect product schema/knowle
dge and lack of training dialog data. In this work we first propose ConvSearch, an end-to-end conversational search system that deeply combines the dialog system with search. It leverages the text profile to retrieve products, which is more robust against imperfect product schema/knowledge compared with using product attributes alone. We then address the lack of data challenges by proposing an utterance transfer approach that generates dialogue utterances by using existing dialog from other domains, and leveraging the search behavior data from e-commerce retailer. With utterance transfer, we introduce a new conversational search dataset for online shopping. Experiments show that our utterance transfer method can significantly improve the availability of training dialogue data without crowd-sourcing, and the conversational search system significantly outperformed the best tested baseline.
Deep reinforcement learning (RL) methods often require many trials before convergence, and no direct interpretability of trained policies is provided. In order to achieve fast convergence and interpretability for the policy in RL, we propose a novel
RL method for text-based games with a recent neuro-symbolic framework called Logical Neural Network, which can learn symbolic and interpretable rules in their differentiable network. The method is first to extract first-order logical facts from text observation and external word meaning network (ConceptNet), then train a policy in the network with directly interpretable logical operators. Our experimental results show RL training with the proposed method converges significantly faster than other state-of-the-art neuro-symbolic methods in a TextWorld benchmark.
Online reviews are an essential aspect of online shopping for both customers and retailers. However, many reviews found on the Internet lack in quality, informativeness or helpfulness. In many cases, they lead the customers towards positive or negati
ve opinions without providing any concrete details (e.g., very poor product, I would not recommend it). In this work, we propose a novel unsupervised method for quantifying helpfulness leveraging the availability of a corpus of reviews. In particular, our method exploits three characteristics of the reviews, viz., relevance, emotional intensity and specificity, towards quantifying helpfulness. We perform three rankings (one for each feature above), which are then combined to obtain a final helpfulness ranking. For the purpose of empirically evaluating our method, we use review of four product categories from Amazon review. The experimental evaluation demonstrates the effectiveness of our method in comparison to a recent and state-of-the-art baseline.
People utilize online forums to either look for information or to contribute it. Because of their growing popularity, certain online forums have been created specifically to provide support, assistance, and opinions for people suffering from mental i
llness. Depression is one of the most frequent psychological illnesses worldwide. People communicate more with online forums to find answers for their psychological disease. However, there is no mechanism to measure the severity of depression in each post and give higher importance to those who are diagnosed more severely depressed. Despite the fact that numerous researches based on online forum data and the identification of depression have been conducted, the severity of depression is rarely explored. In addition, the absence of datasets will stymie the development of novel diagnostic procedures for practitioners. From this study, we offer a dataset to support research on depression severity evaluation. The computational approach to measure an automatic process, identified severity of depression here is quite novel approach. Nonetheless, this elaborate measuring severity of depression in online forum posts is needed to ensure the measurement scales used in our research meets the expected norms of scientific research.
