The study aims to Assess the extant of n ivolvement of employees as one of total
quality management standards in the development ofperforamnce in public sports
Federation in SyriaKand the researcher has used the description and survey for being
su
itable with the study nature, The study covered a sample of 100 member of the Executive
Committee, employees and members of SGSF in Damascus who have been chosen on
purpose, The results revealed that it does not have a special follow-up for people training
needs committees, making continuous improvement processes is incomplete, and lack of
attention to the work environment effect on the performance of people in the SGSF as well
as the absence of the concept of Engagement of people as a criterion whose overall sample
quality management standards, due to lack of inclusion of TQM is a new style of
management styles in the SGSF and The results revealed there is no significant
difference in sample responses in terms of (sex, administrative capacity, Career, full-time,
years of experience) and thus the sample agreed on the lack of an interest by the SGSF in
the application of Engagement of people as a criterion of the overall quality of
administrative development in the SGSF management standards, the researcher
recommended that SGSF must adopt the culture of total quality in SGSF and transfer it to
all SGSF branches, Composition of the Bureau of TQM by the SGSF management is
responsible for the implementation of total quality programs in the SGSF, And the need for
informed each people in the SGSF on total quality management program and consider it an
essential part of the success of this program, And work to improve the competencies of
personal and artistic people to be able to execute the administrative processes with high
quality management level.
The research aimed to determine the role of incentives in improving the work performance of the Banias Refinery, by defining the role of incentives represented (job stability, employee involvement, rewards) in improving the work performance of the Ba
nias Refinery, the researcher relied on the deductive approach as a method of thinking, and on the descriptive approach a procedural approach To find out the availability of incentive dimensions at Baniyas refinery. Where the researcher distributed a questionnaire to 350 workers, the study concluded that the lowest mean of the responses of the sample members to the phrases that measure the delegated participation of decision-making workers is 2.43, which is less than the mean of neutrality 3, and moral, meaning that workers do not participate in the discussion of any decision The company issues it according to the answers of the sample members. At lower levels, this affects their performance which is reflected in the performance of the work.
