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High-quality online civic infrastructure is increasingly critical for the success of democratic processes. There is a pervasive reliance on search engines to find facts and information necessary for political participation and oversight. We find that approximately 10% of the top Google search results are likely to mislead California information seekers who use search to identify their congressional representatives. 70% of the misleading results appear in featured snippets above the organic search results. We use both qualitative and quantitative methods to understand what aspects of the information ecosystem lead to this sociotechnical breakdown. Factors identified include Googles heavy reliance on Wikipedia, the lack of authoritative, machine parsable, high accuracy data about the identity of elected officials based on geographic location, and the search engines treatment of under-specified queries. We recommend steps that Google can take to meet its stated commitment to providing high quality civic information, and steps that information providers can take to improve the legibility and quality of information about congressional representatives available to search algorithms.
This article discusses the difficulties that arose when attempting to specify and design a large scale digital learning environment for Scottish schools. This had a potential user base of about 1 million users and was intended to replace an existing,
There has been a surge of recent interest in sociocultural diversity in machine learning (ML) research, with researchers (i) examining the benefits of diversity as an organizational solution for alleviating problems with algorithmic bias, and (ii) pr
The expansion of artificial intelligence (AI) and autonomous systems has shown the potential to generate enormous social good while also raising serious ethical and safety concerns. AI technology is increasingly adopted in transportation. A survey of
Algorithmic audits have been embraced as tools to investigate the functioning and consequences of sociotechnical systems. Though the term is used somewhat loosely in the algorithmic context and encompasses a variety of methods, it maintains a close c
We describe and implement a policy language. In our system, agents can distribute data along with usage policies in a decentralized architecture. Our language supports the specification of conditions and obligations, and also the possibility to refin