ترغب بنشر مسار تعليمي؟ اضغط هنا

Grounding Open-Domain Instructions to Automate Web Support Tasks

75   0   0.0 ( 0 )
 نشر من قبل Nancy Xu
 تاريخ النشر 2021
  مجال البحث الهندسة المعلوماتية
والبحث باللغة English




اسأل ChatGPT حول البحث

Grounding natural language instructions on the web to perform previously unseen tasks enables accessibility and automation. We introduce a task and dataset to train AI agents from open-domain, step-by-step instructions originally written for people. We build RUSS (Rapid Universal Support Service) to tackle this problem. RUSS consists of two models: First, a BERT-LSTM with pointers parses instructions to ThingTalk, a domain-specific language we design for grounding natural language on the web. Then, a grounding model retrieves the unique IDs of any webpage elements requested in ThingTalk. RUSS may interact with the user through a dialogue (e.g. ask for an address) or execute a web operation (e.g. click a button) inside the web runtime. To augment training, we synthesize natural language instructions mapped to ThingTalk. Our dataset consists of 80 different customer service problems from help websites, with a total of 741 step-by-step instructions and their corresponding actions. RUSS achieves 76.7% end-to-end accuracy predicting agent actions from single instructions. It outperforms state-of-the-art models that directly map instructions to actions without ThingTalk. Our user study shows that RUSS is preferred by actual users over web navigation.



قيم البحث

اقرأ أيضاً

62 - Yang Li , Jiacong He , Xin Zhou 2020
We present a new problem: grounding natural language instructions to mobile user interface actions, and create three new datasets for it. For full task evaluation, we create PIXELHELP, a corpus that pairs English instructions with actions performed b y people on a mobile UI emulator. To scale training, we decouple the language and action data by (a) annotating action phrase spans in HowTo instructions and (b) synthesizing grounded descriptions of actions for mobile user interfaces. We use a Transformer to extract action phrase tuples from long-range natural language instructions. A grounding Transformer then contextually represents UI objects using both their content and screen position and connects them to object descriptions. Given a starting screen and instruction, our model achieves 70.59% accuracy on predicting complete ground-truth action sequences in PIXELHELP.
The purpose of this study is to analyze the efficacy of transfer learning techniques and transformer-based models as applied to medical natural language processing (NLP) tasks, specifically radiological text classification. We used 1,977 labeled head CT reports, from a corpus of 96,303 total reports, to evaluate the efficacy of pretraining using general domain corpora and a combined general and medical domain corpus with a bidirectional representations from transformers (BERT) model for the purpose of radiological text classification. Model performance was benchmarked to a logistic regression using bag-of-words vectorization and a long short-term memory (LSTM) multi-label multi-class classification model, and compared to the published literature in medical text classification. The BERT models using either set of pretrained checkpoints outperformed the logistic regression model, achieving sample-weighted average F1-scores of 0.87 and 0.87 for the general domain model and the combined general and biomedical-domain model. General text transfer learning may be a viable technique to generate state-of-the-art results within medical NLP tasks on radiological corpora, outperforming other deep models such as LSTMs. The efficacy of pretraining and transformer-based models could serve to facilitate the creation of groundbreaking NLP models in the uniquely challenging data environment of medical text.
Neural networks lack the ability to reason about qualitative physics and so cannot generalize to scenarios and tasks unseen during training. We propose ESPRIT, a framework for commonsense reasoning about qualitative physics in natural language that g enerates interpretable descriptions of physical events. We use a two-step approach of first identifying the pivotal physical events in an environment and then generating natural language descriptions of those events using a data-to-text approach. Our framework learns to generate explanations of how the physical simulation will causally evolve so that an agent or a human can easily reason about a solution using those interpretable descriptions. Human evaluations indicate that ESPRIT produces crucial fine-grained details and has high coverage of physical concepts compared to even human annotations. Dataset, code and documentation are available at https://github.com/salesforce/esprit.
While most previous work has focused on different pretraining objectives and architectures for transfer learning, we ask how to best adapt the pretrained model to a given target task. We focus on the two most common forms of adaptation, feature extra ction (where the pretrained weights are frozen), and directly fine-tuning the pretrained model. Our empirical results across diverse NLP tasks with two state-of-the-art models show that the relative performance of fine-tuning vs. feature extraction depends on the similarity of the pretraining and target tasks. We explore possible explanations for this finding and provide a set of adaptation guidelines for the NLP practitioner.
With the recent advances of open-domain story generation, the lack of reliable automatic evaluation metrics becomes an increasingly imperative issue that hinders the fast development of story generation. According to conducted researches in this rega rd, learnable evaluation metrics have promised more accurate assessments by having higher correlations with human judgments. A critical bottleneck of obtaining a reliable learnable evaluation metric is the lack of high-quality training data for classifiers to efficiently distinguish plausible and implausible machine-generated stories. Previous works relied on textit{heuristically manipulated} plausible examples to mimic possible system drawbacks such as repetition, contradiction, or irrelevant content in the text level, which can be textit{unnatural} and textit{oversimplify} the characteristics of implausible machine-generated stories. We propose to tackle these issues by generating a more comprehensive set of implausible stories using {em plots}, which are structured representations of controllable factors used to generate stories. Since these plots are compact and structured, it is easier to manipulate them to generate text with targeted undesirable properties, while at the same time maintain the grammatical correctness and naturalness of the generated sentences. To improve the quality of generated implausible stories, we further apply the adversarial filtering procedure presented by citet{zellers2018swag} to select a more nuanced set of implausible texts. Experiments show that the evaluation metrics trained on our generated data result in more reliable automatic assessments that correlate remarkably better with human judgments compared to the baselines.

الأسئلة المقترحة

التعليقات
جاري جلب التعليقات جاري جلب التعليقات
سجل دخول لتتمكن من متابعة معايير البحث التي قمت باختيارها
mircosoft-partner

هل ترغب بارسال اشعارات عن اخر التحديثات في شمرا-اكاديميا