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Online experimentation is at the core of Booking.coms customer-centric product development. While randomised controlled trials are a powerful tool for estimating the overall effects of product changes on business metrics, they often fall short in explaining the mechanism of change. This becomes problematic when decision-making depends on being able to distinguish between the direct effect of a treatment on some outcome variable and its indirect effect via a mediator variable. In this paper, we demonstrate the need for mediation analyses in online experimentation, and use simulated data to show how these methods help identify and estimate direct causal effect. Failing to take into account all confounders can lead to biased estimates, so we include sensitivity analyses to help gauge the robustness of estimates to missing causal factors.
There is an extensive literature about online controlled experiments, both on the statistical methods available to analyze experiment results as well as on the infrastructure built by several large scale Internet companies but also on the organizatio
Causal mediation analysis aims to characterize an exposures effect on an outcome and quantify the indirect effect that acts through a given mediator or a group of mediators of interest. With the increasing availability of measurements on a large numb
Causal mediation analysis has historically been limited in two important ways: (i) a focus has traditionally been placed on binary treatments and static interventions, and (ii) direct and indirect effect decompositions have been pursued that are only
To estimate direct and indirect effects of an exposure on an outcome from observed data strong assumptions about unconfoundedness are required. Since these assumptions cannot be tested using the observed data, a mediation analysis should always be ac
We discuss causal mediation analyses for survival data and propose a new approach based on the additive hazards model. The emphasis is on a dynamic point of view, that is, understanding how the direct and indirect effects develop over time. Hence, im