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Through recent advancements in speech technology and introduction of smart devices, such as Amazon Alexa and Google Home, increasing number of users are interacting with applications through voice. E-commerce companies typically display short product titles on their webpages, either human-curated or algorithmically generated, when brevity is required, but these titles are dissimilar from natural spoken language. For example, Lucky Charms Gluten Free Break-fast Cereal, 20.5 oz a box Lucky Charms Gluten Free is acceptable to display on a webpage, but a 20.5 ounce box of lucky charms gluten free cereal is easier to comprehend over a conversational system. As compared to display devices, where images and detailed product information can be presented to users, short titles for products are necessary when interfacing with voice assistants. We propose a sequence-to-sequence approach using BERT to generate short, natural, spoken language titles from input web titles. Our extensive experiments on a real-world industry dataset and human evaluation of model outputs, demonstrate that BERT summarization outperforms comparable baseline models.
In this paper, we formulate a more realistic and difficult problem setup for the intent detection task in natural language understanding, namely Generalized Few-Shot Intent Detection (GFSID). GFSID aims to discriminate a joint label space consisting
We present a large, tunable neural conversational response generation model, DialoGPT (dialogue generative pre-trained transformer). Trained on 147M conversation-like exchanges extracted from Reddit comment chains over a period spanning from 2005 thr
Word embeddings (e.g., word2vec) have been applied successfully to eCommerce products through~textit{prod2vec}. Inspired by the recent performance improvements on several NLP tasks brought by contextualized embeddings, we propose to transfer BERT-lik
It is a challenging and practical research problem to obtain effective compression of lengthy product titles for E-commerce. This is particularly important as more and more users browse mobile E-commerce apps and more merchants make the original prod
This paper investigates a new task named Conversational Question Generation (CQG) which is to generate a question based on a passage and a conversation history (i.e., previous turns of question-answer pairs). CQG is a crucial task for developing inte