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Eliminating Sentiment Bias for Aspect-Level Sentiment Classification with Unsupervised Opinion Extraction

القضاء على تحيز المعنويات لتصنيف المعنويات على مستوى الجانب مع استخراج الرأي غير المعدل

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 Publication date 2021
and research's language is English
 Created by Shamra Editor




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Aspect-level sentiment classification (ALSC) aims at identifying the sentiment polarity of a specified aspect in a sentence. ALSC is a practical setting in aspect-based sentiment analysis due to no opinion term labeling needed, but it fails to interpret why a sentiment polarity is derived for the aspect. To address this problem, recent works fine-tune pre-trained Transformer encoders for ALSC to extract an aspect-centric dependency tree that can locate the opinion words. However, the induced opinion words only provide an intuitive cue far below human-level interpretability. Besides, the pre-trained encoder tends to internalize an aspect's intrinsic sentiment, causing sentiment bias and thus affecting model performance. In this paper, we propose a span-based anti-bias aspect representation learning framework. It first eliminates the sentiment bias in the aspect embedding by adversarial learning against aspects' prior sentiment. Then, it aligns the distilled opinion candidates with the aspect by span-based dependency modeling to highlight the interpretable opinion terms. Our method achieves new state-of-the-art performance on five benchmarks, with the capability of unsupervised opinion extraction.



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Recent work on aspect-level sentiment classification has employed Graph Convolutional Networks (GCN) over dependency trees to learn interactions between aspect terms and opinion words. In some cases, the corresponding opinion words for an aspect term cannot be reached within two hops on dependency trees, which requires more GCN layers to model. However, GCNs often achieve the best performance with two layers, and deeper GCNs do not bring any additional gain. Therefore, we design a novel selective attention based GCN model. On one hand, the proposed model enables the direct interaction between aspect terms and context words via the self-attention operation without the distance limitation on dependency trees. On the other hand, a top-k selection procedure is designed to locate opinion words by selecting k context words with the highest attention scores. We conduct experiments on several commonly used benchmark datasets and the results show that our proposed SA-GCN outperforms strong baseline models.
Recent work on aspect-level sentiment classification has demonstrated the efficacy of incorporating syntactic structures such as dependency trees with graph neural networks (GNN), but these approaches are usually vulnerable to parsing errors. To bett er leverage syntactic information in the face of unavoidable errors, we propose a simple yet effective graph ensemble technique, GraphMerge, to make use of the predictions from different parsers. Instead of assigning one set of model parameters to each dependency tree, we first combine the dependency relations from different parses before applying GNNs over the resulting graph. This allows GNN models to be robust to parse errors at no additional computational cost, and helps avoid overparameterization and overfitting from GNN layer stacking by introducing more connectivity into the ensemble graph. Our experiments on the SemEval 2014 Task 4 and ACL 14 Twitter datasets show that our GraphMerge model not only outperforms models with single dependency tree, but also beats other ensemble models without adding model parameters.
Aspect-based Sentiment Analysis (ABSA), aiming at predicting the polarities for aspects, is a fine-grained task in the field of sentiment analysis. Previous work showed syntactic information, e.g. dependency trees, can effectively improve the ABSA pe rformance. Recently, pre-trained models (PTMs) also have shown their effectiveness on ABSA. Therefore, the question naturally arises whether PTMs contain sufficient syntactic information for ABSA so that we can obtain a good ABSA model only based on PTMs. In this paper, we firstly compare the induced trees from PTMs and the dependency parsing trees on several popular models for the ABSA task, showing that the induced tree from fine-tuned RoBERTa (FT-RoBERTa) outperforms the parser-provided tree. The further analysis experiments reveal that the FT-RoBERTa Induced Tree is more sentiment-word-oriented and could benefit the ABSA task. The experiments also show that the pure RoBERTa-based model can outperform or approximate to the previous SOTA performances on six datasets across four languages since it implicitly incorporates the task-oriented syntactic information.
The streaming service platform such as YouTube provides a discussion function for audiences worldwide to share comments. YouTubers who upload videos to the YouTube platform want to track the performance of these uploaded videos. However, the present analysis functions of YouTube only provide a few performance indicators such as average view duration, browsing history, variance in audience's demographics, etc., and lack of sentiment analysis on the audience's comments. Therefore, the paper proposes multi-dimensional sentiment indicators such as YouTuber preference, Video preferences, and Excitement level to capture comprehensive sentiment on audience comments for videos and YouTubers. To evaluate the performance of different classifiers, we experiment with deep learning-based, machine learning-based, and BERT-based classifiers to automatically detect three sentiment indicators of an audience's comments. Experimental results indicate that the BERT-based classifier is a better classification model than other classifiers according to F1-score, and the sentiment indicator of Excitement level is quite an improvement. Therefore, the multiple sentiment detection tasks on the video streaming service platform can be solved by the proposed multi-dimensional sentiment indicators accompanied with BERT classifier to gain the best result.
Aspect-based sentiment analysis (ABSA) typically focuses on extracting aspects and predicting their sentiments on individual sentences such as customer reviews. Recently, another kind of opinion sharing platform, namely question answering (QA) forum, has received increasing popularity, which accumulates a large number of user opinions towards various aspects. This motivates us to investigate the task of ABSA on QA forums (ABSA-QA), aiming to jointly detect the discussed aspects and their sentiment polarities for a given QA pair. Unlike review sentences, a QA pair is composed of two parallel sentences, which requires interaction modeling to align the aspect mentioned in the question and the associated opinion clues in the answer. To this end, we propose a model with a specific design of cross-sentence aspect-opinion interaction modeling to address this task. The proposed method is evaluated on three real-world datasets and the results show that our model outperforms several strong baselines adopted from related state-of-the-art models.

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