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Aspect-based Sentiment Analysis in Question Answering Forums

تحليل المعنويات المستندة إلى الجانب في المنتديات

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 Publication date 2021
and research's language is English
 Created by Shamra Editor




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Aspect-based sentiment analysis (ABSA) typically focuses on extracting aspects and predicting their sentiments on individual sentences such as customer reviews. Recently, another kind of opinion sharing platform, namely question answering (QA) forum, has received increasing popularity, which accumulates a large number of user opinions towards various aspects. This motivates us to investigate the task of ABSA on QA forums (ABSA-QA), aiming to jointly detect the discussed aspects and their sentiment polarities for a given QA pair. Unlike review sentences, a QA pair is composed of two parallel sentences, which requires interaction modeling to align the aspect mentioned in the question and the associated opinion clues in the answer. To this end, we propose a model with a specific design of cross-sentence aspect-opinion interaction modeling to address this task. The proposed method is evaluated on three real-world datasets and the results show that our model outperforms several strong baselines adopted from related state-of-the-art models.



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The pivot for the unified Aspect-based Sentiment Analysis (ABSA) is to couple aspect terms with their corresponding opinion terms, which might further derive easier sentiment predictions. In this paper, we investigate the unified ABSA task from the p erspective of Machine Reading Comprehension (MRC) by observing that the aspect and the opinion terms can serve as the query and answer in MRC interchangeably. We propose a new paradigm named Role Flipped Machine Reading Comprehension (RF-MRC) to resolve. At its heart, the predicted results of either the Aspect Term Extraction (ATE) or the Opinion Terms Extraction (OTE) are regarded as the queries, respectively, and the matched opinion or aspect terms are considered as answers. The queries and answers can be flipped for multi-hop detection. Finally, every matched aspect-opinion pair is predicted by the sentiment classifier. RF-MRC can solve the ABSA task without any additional data annotation or transformation. Experiments on three widely used benchmarks and a challenging dataset demonstrate the superiority of the proposed framework.
Both the issues of data deficiencies and semantic consistency are important for data augmentation. Most of previous methods address the first issue, but ignore the second one. In the cases of aspect-based sentiment analysis, violation of the above is sues may change the aspect and sentiment polarity. In this paper, we propose a semantics-preservation data augmentation approach by considering the importance of each word in a textual sequence according to the related aspects and sentiments. We then substitute the unimportant tokens with two replacement strategies without altering the aspect-level polarity. Our approach is evaluated on several publicly available sentiment analysis datasets and the real-world stock price/risk movement prediction scenarios. Experimental results show that our methodology achieves better performances in all datasets.
Aspect-based sentiment analysis (ABSA) mainly involves three subtasks: aspect term extraction, opinion term extraction, and aspect-level sentiment classification, which are typically handled in a separate or joint manner. However, previous approaches do not well exploit the interactive relations among three subtasks and do not pertinently leverage the easily available document-level labeled domain/sentiment knowledge, which restricts their performances. To address these issues, we propose a novel Iterative Multi-Knowledge Transfer Network (IMKTN) for end-to-end ABSA. For one thing, through the interactive correlations between the ABSA subtasks, our IMKTN transfers the task-specific knowledge from any two of the three subtasks to another one at the token level by utilizing a well-designed routing algorithm, that is, any two of the three subtasks will help the third one. For another, our IMKTN pertinently transfers the document-level knowledge, i.e., domain-specific and sentiment-related knowledge, to the aspect-level subtasks to further enhance the corresponding performance. Experimental results on three benchmark datasets demonstrate the effectiveness and superiority of our approach.
Recent work on aspect-level sentiment classification has employed Graph Convolutional Networks (GCN) over dependency trees to learn interactions between aspect terms and opinion words. In some cases, the corresponding opinion words for an aspect term cannot be reached within two hops on dependency trees, which requires more GCN layers to model. However, GCNs often achieve the best performance with two layers, and deeper GCNs do not bring any additional gain. Therefore, we design a novel selective attention based GCN model. On one hand, the proposed model enables the direct interaction between aspect terms and context words via the self-attention operation without the distance limitation on dependency trees. On the other hand, a top-k selection procedure is designed to locate opinion words by selecting k context words with the highest attention scores. We conduct experiments on several commonly used benchmark datasets and the results show that our proposed SA-GCN outperforms strong baseline models.
It is popular that neural graph-based models are applied in existing aspect-based sentiment analysis (ABSA) studies for utilizing word relations through dependency parses to facilitate the task with better semantic guidance for analyzing context and aspect words. However, most of these studies only leverage dependency relations without considering their dependency types, and are limited in lacking efficient mechanisms to distinguish the important relations as well as learn from different layers of graph based models. To address such limitations, in this paper, we propose an approach to explicitly utilize dependency types for ABSA with type-aware graph convolutional networks (T-GCN), where attention is used in T-GCN to distinguish different edges (relations) in the graph and attentive layer ensemble is proposed to comprehensively learn from different layers of T-GCN. The validity and effectiveness of our approach are demonstrated in the experimental results, where state-of-the-art performance is achieved on six English benchmark datasets. Further experiments are conducted to analyze the contributions of each component in our approach and illustrate how different layers in T-GCN help ABSA with quantitative and qualitative analysis.

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