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Register a new userUtilizing Bidirectional Encoder Representations from Transformers for Answer Selection
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Added by
Md Tahmid Rahman Laskar
Publication date
2020
fields
Informatics Engineering
and research's language is
English
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Pre-training a transformer-based model for the language modeling task in a large dataset and then fine-tuning it for downstream tasks has been found very useful in recent years. One major advantage of such pre-trained language models is that they can effectively absorb the context of each word in a sentence. However, for tasks such as the answer selection task, the pre-trained language models have not been extensively used yet. To investigate their effectiveness in such tasks, in this paper, we adopt the pre-trained Bidirectional Encoder Representations from Transformer (BERT) language model and fine-tune it on two Question Answering (QA) datasets and three Community Question Answering (CQA) datasets for the answer selection task. We find that fine-tuning the BERT model for the answer selection task is very effective and observe a maximum improvement of 13.1% in the QA datasets and 18.7% in the CQA datasets compared to the previous state-of-the-art.
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In this paper, the answer selection problem in community question answering (CQA) is regarded as an answer sequence labeling task, and a novel approach is proposed based on the recurrent architecture for this problem. Our approach applies convolution neural networks (CNNs) to learning the joint representation of question-answer pair firstly, and then uses the joint representation as input of the long short-term memory (LSTM) to learn the answer sequence of a question for labeling the matching quality of each answer. Experiments conducted on the SemEval 2015 CQA dataset shows the effectiveness of our approach.
An important yet rarely tackled problem in dialogue state tracking (DST) is scalability for dynamic ontology (e.g., movie, restaurant) and unseen slot values. We focus on a specific condition, where the ontology is unknown to the state tracker, but the target slot value (except for none and dontcare), possibly unseen during training, can be found as word segment in the dialogue context. Prior approaches often rely on candidate generation from n-gram enumeration or slot tagger outputs, which can be inefficient or suffer from error propagation. We propose BERT-DST, an end-to-end dialogue state tracker which directly extracts slot values from the dialogue context. We use BERT as dialogue context encoder whose contextualized language representations are suitable for scalable DST to identify slot values from their semantic context. Furthermore, we employ encoder parameter sharing across all slots with two advantages: (1) Number of parameters does not grow linearly with the ontology. (2) Language representation knowledge can be transferred among slots. Empirical evaluation shows BERT-DST with cross-slot parameter sharing outperforms prior work on the benchmark scalable DST datasets Sim-M and Sim-R, and achieves competitive performance on the standard DSTC2 and WOZ 2.0 datasets.
Answer selection, which is involved in many natural language processing applications such as dialog systems and question answering (QA), is an important yet challenging task in practice, since conventional methods typically suffer from the issues of ignoring diverse real-world background knowledge. In this paper, we extensively investigate approaches to enhancing the answer selection model with external knowledge from knowledge graph (KG). First, we present a context-knowledge interaction learning framework, Knowledge-aware Neural Network (KNN), which learns the QA sentence representations by considering a tight interaction with the external knowledge from KG and the textual information. Then, we develop two kinds of knowledge-aware attention mechanism to summarize both the context-based and knowledge-based interactions between questions and answers. To handle the diversity and complexity of KG information, we further propose a Contextualized Knowledge-aware Attentive Neural Network (CKANN), which improves the knowledge representation learning with structure information via a customized Graph Convolutional Network (GCN) and comprehensively learns context-based and knowledge-based sentence representation via the multi-view knowledge-aware attention mechanism. We evaluate our method on four widely-used benchmark QA datasets, including WikiQA, TREC QA, InsuranceQA and Yahoo QA. Results verify the benefits of incorporating external knowledge from KG, and show the robust superiority and extensive applicability of our method.
The Transformer architecture deeply changed the natural language processing, outperforming all previous state-of-the-art models. However, well-known Transformer models like BERT, RoBERTa, and GPT-2 require a huge compute budget to create a high quality contextualised representation. In this paper, we study several efficient pre-training objectives for Transformers-based models. By testing these objectives on different tasks, we determine which of the ELECTRA models new features is the most relevant. We confirm that Transformers pre-training is improved when the input does not contain masked tokens and that the usage of the whole output to compute the loss reduces training time. Moreover, inspired by ELECTRA, we study a model composed of two blocks; a discriminator and a simple generator based on a statistical model with no impact on the computational performances. Besides, we prove that eliminating the MASK token and considering the whole output during the loss computation are essential choices to improve performance. Furthermore, we show that it is possible to efficiently train BERT-like models using a discriminative approach as in ELECTRA but without a complex generator, which is expensive. Finally, we show that ELECTRA benefits heavily from a state-of-the-art hyper-parameters search.
We develop a chatbot using Deep Bidirectional Transformer models (BERT) to handle client questions in financial investment customer service. The bot can recognize 381 intents, and decides when to say I dont know and escalates irrelevant/uncertain questions to human operators. Our main novel contribution is the discussion about uncertainty measure for BERT, where three different approaches are systematically compared on real problems. We investigated two uncertainty metrics, information entropy and variance of dropout sampling in BERT, followed by mixed-integer programming to optimize decision thresholds. Another novel contribution is the usage of BERT as a language model in automatic spelling correction. Inputs with accidental spelling errors can significantly decrease intent classification performance. The proposed approach combines probabilities from masked language model and word edit distances to find the best corrections for misspelled words. The chatbot and the entire conversational AI system are developed using open-source tools, and deployed within our companys intranet. The proposed approach can be useful for industries seeking similar in-house solutions in their specific business domains. We share all our code and a sample chatbot built on a public dataset on Github.
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