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Register a new userGroup Retention when Using Machine Learning in Sequential Decision Making: the Interplay between User Dynamics and Fairness
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Machine Learning (ML) models trained on data from multiple demographic groups can inherit representation disparity (Hashimoto et al., 2018) that may exist in the data: the model may be less favorable to groups contributing less to the training process; this in turn can degrade population retention in these groups over time, and exacerbate representation disparity in the long run. In this study, we seek to understand the interplay between ML decisions and the underlying group representation, how they evolve in a sequential framework, and how the use of fairness criteria plays a role in this process. We show that the representation disparity can easily worsen over time under a natural user dynamics (arrival and departure) model when decisions are made based on a commonly used objective and fairness criteria, resulting in some groups diminishing entirely from the sample pool in the long run. It highlights the fact that fairness criteria have to be defined while taking into consideration the impact of decisions on user dynamics. Toward this end, we explain how a proper fairness criterion can be selected based on a general user dynamics model.
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Nowadays fairness issues have raised great concerns in decision-making systems. Various fairness notions have been proposed to measure the degree to which an algorithm is unfair. In practice, there frequently exist a certain set of variables we term as fair variables, which are pre-decision covariates such as users choices. The effects of fair variables are irrelevant in assessing the fairness of the decision support algorithm. We thus define conditional fairness as a more sound fairness metric by conditioning on the fairness variables. Given different prior knowledge of fair variables, we demonstrate that traditional fairness notations, such as demographic parity and equalized odds, are special cases of our conditional fairness notations. Moreover, we propose a Derivable Conditional Fairness Regularizer (DCFR), which can be integrated into any decision-making model, to track the trade-off between precision and fairness of algorithmic decision making. Specifically, an adversarial representation based conditional independence loss is proposed in our DCFR to measure the degree of unfairness. With extensive experiments on three real-world datasets, we demonstrate the advantages of our conditional fairness notation and DCFR.
We propose SLTD (`Sequential Learning-to-Defer) a framework for learning-to-defer pre-emptively to an expert in sequential decision-making settings. SLTD measures the likelihood of improving value of deferring now versus later based on the underlying uncertainty in dynamics. In particular, we focus on the non-stationarity in the dynamics to accurately learn the deferral policy. We demonstrate our pre-emptive deferral can identify regions where the current policy has a low probability of improving outcomes. SLTD outperforms existing non-sequential learning-to-defer baselines, whilst reducing overall uncertainty on multiple synthetic and real-world simulators with non-stationary dynamics. We further derive and decompose the propagated (long-term) uncertainty for interpretation by the domain expert to provide an indication of when the models performance is reliable.
In membership/subscriber acquisition and retention, we sometimes need to recommend marketing content for multiple pages in sequence. Different from general sequential decision making process, the use cases have a simpler flow where customers per seeing recommended content on each page can only return feedback as moving forward in the process or dropping from it until a termination state. We refer to this type of problems as sequential decision making in linear--flow. We propose to formulate the problem as an MDP with Bandits where Bandits are employed to model the transition probability matrix. At recommendation time, we use Thompson sampling (TS) to sample the transition probabilities and allocate the best series of actions with analytical solution through exact dynamic programming. The way that we formulate the problem allows us to leverage TSs efficiency in balancing exploration and exploitation and Bandits convenience in modeling actions incompatibility. In the simulation study, we observe the proposed MDP with Bandits algorithm outperforms Q-learning with $epsilon$-greedy and decreasing $epsilon$, independent Bandits, and interaction Bandits. We also find the proposed algorithms performance is the most robust to changes in the across-page interdependence strength.
Machine learning has recently been widely adopted to address the managerial decision making problems, in which the decision maker needs to be able to interpret the contributions of individual attributes in an explicit form. However, there is a trade-off between performance and interpretability. Full complexity models are non-traceable black-box, whereas classic interpretable models are usually simplified with lower accuracy. This trade-off limits the application of state-of-the-art machine learning models in management problems, which requires high prediction performance, as well as the understanding of individual attributes contributions to the model outcome. Multiple criteria decision aiding (MCDA) is a family of analytic approaches to depicting the rationale of human decision. It is also limited by strong assumptions. To meet the decision makers demand for more interpretable machine learning models, we propose a novel hybrid method, namely Neural Network-based Multiple Criteria Decision Aiding, which combines an additive value model and a fully-connected multilayer perceptron (MLP) to achieve good performance while capturing the explicit relationships between individual attributes and the prediction. NN-MCDA has a linear component to characterize such relationships through providing explicit marginal value functions, and a nonlinear component to capture the implicit high-order interactions between attributes and their complex nonlinear transformations. We demonstrate the effectiveness of NN-MCDA with extensive simulation studies and three real-world datasets. To the best of our knowledge, this research is the first to enhance the interpretability of machine learning models with MCDA techniques. The proposed framework also sheds light on how to use machine learning techniques to free MCDA from strong assumptions.
Methods to find counterfactual explanations have predominantly focused on one step decision making processes. In this work, we initiate the development of methods to find counterfactual explanations for decision making processes in which multiple, dependent actions are taken sequentially over time. We start by formally characterizing a sequence of actions and states using finite horizon Markov decision processes and the Gumbel-Max structural causal model. Building upon this characterization, we formally state the problem of finding counterfactual explanations for sequential decision making processes. In our problem formulation, the counterfactual explanation specifies an alternative sequence of actions differing in at most k actions from the observed sequence that could have led the observed process realization to a better outcome. Then, we introduce a polynomial time algorithm based on dynamic programming to build a counterfactual policy that is guaranteed to always provide the optimal counterfactual explanation on every possible realization of the counterfactual environment dynamics. We validate our algorithm using both synthetic and real data from cognitive behavioral therapy and show that the counterfactual explanations our algorithm finds can provide valuable insights to enhance sequential decision making under uncertainty.
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