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ERICA: An Empathetic Android Companion for Covid-19 Quarantine

إيريكا: رفيق أندرويد متعاطيك للحجر الصحي Covid-19

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 Publication date 2021
and research's language is English
 Created by Shamra Editor




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Over the past year, research in various domains, including Natural Language Processing (NLP), has been accelerated to fight against the COVID-19 pandemic, yet such research has just started on dialogue systems. In this paper, we introduce an end-to-end dialogue system which aims to ease the isolation of people under self-quarantine. We conduct a control simulation experiment to assess the effects of the user interface: a web-based virtual agent, Nora vs. the android ERICA via a video call. The experimental results show that the android can offer a more valuable user experience by giving the impression of being more empathetic and engaging in the conversation due to its nonverbal information, such as facial expressions and body gestures.

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