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Register a new userIt doesnt look good for a date: Transforming Critiques into Preferences for Conversational Recommendation Systems
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Added by
Victor S. Bursztyn
Publication date
2021
fields
Informatics Engineering
and research's language is
English
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Conversations aimed at determining good recommendations are iterative in nature. People often express their preferences in terms of a critique of the current recommendation (e.g., It doesnt look good for a date), requiring some degree of common sense for a preference to be inferred. In this work, we present a method for transforming a user critique into a positive preference (e.g., I prefer more romantic) in order to retrieve reviews pertaining to potentially better recommendations (e.g., Perfect for a romantic dinner). We leverage a large neural language model (LM) in a few-shot setting to perform critique-to-preference transformation, and we test two methods for retrieving recommendations: one that matches embeddings, and another that fine-tunes an LM for the task. We instantiate this approach in the restaurant domain and evaluate it using a new dataset of restaurant critiques. In an ablation study, we show that utilizing critique-to-preference transformation improves recommendations, and that there are at least three general cases that explain this improved performance.
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