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Register a new userBeyond Isolated Utterances: Conversational Emotion Recognition
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Added by
Raghavendra Reddy Pappagari
Publication date
2021
fields
Informatics Engineering
and research's language is
English
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Speech emotion recognition is the task of recognizing the speakers emotional state given a recording of their utterance. While most of the current approaches focus on inferring emotion from isolated utterances, we argue that this is not sufficient to achieve conversational emotion recognition (CER) which deals with recognizing emotions in conversations. In this work, we propose several approaches for CER by treating it as a sequence labeling task. We investigated transformer architecture for CER and, compared it with ResNet-34 and BiLSTM architectures in both contextual and context-less scenarios using IEMOCAP corpus. Based on the inner workings of the self-attention mechanism, we proposed DiverseCatAugment (DCA), an augmentation scheme, which improved the transformer model performance by an absolute 3.3% micro-f1 on conversations and 3.6% on isolated utterances. We further enhanced the performance by introducing an interlocutor-aware transformer model where we learn a dictionary of interlocutor index embeddings to exploit diarized conversations.
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Conversational emotion recognition (CER) has attracted increasing interests in the natural language processing (NLP) community. Different from the vanilla emotion recognition, effective speaker-sensitive utterance representation is one major challenge for CER. In this paper, we exploit speaker identification (SI) as an auxiliary task to enhance the utterance representation in conversations. By this method, we can learn better speaker-aware contextual representations from the additional SI corpus. Experiments on two benchmark datasets demonstrate that the proposed architecture is highly effective for CER, obtaining new state-of-the-art results on two datasets.
In our previous work we demonstrated that a single headed attention encoder-decoder model is able to reach state-of-the-art results in conversational speech recognition. In this paper, we further improve the results for both Switchboard 300 and 2000. Through use of an improved optimizer, speaker vector embeddings, and alternative speech representations we reduce the recognition errors of our LSTM system on Switchboard-300 by 4% relative. Compensation of the decoder model with the probability ratio approach allows more efficient integration of an external language model, and we report 5.9% and 11.5% WER on the SWB and CHM parts of Hub500 with very simple LSTM models. Our study also considers the recently proposed conformer, and more advanced self-attention based language models. Overall, the conformer shows similar performance to the LSTM; nevertheless, their combination and decoding with an improved LM reaches a new record on Switchboard-300, 5.0% and 10.0% WER on SWB and CHM. Our findings are also confirmed on Switchboard-2000, and a new state of the art is reported, practically reaching the limit of the benchmark.
Studies on emotion recognition (ER) show that combining lexical and acoustic information results in more robust and accurate models. The majority of the studies focus on settings where both modalities are available in training and evaluation. However, in practice, this is not always the case; getting ASR output may represent a bottleneck in a deployment pipeline due to computational complexity or privacy-related constraints. To address this challenge, we study the problem of efficiently combining acoustic and lexical modalities during training while still providing a deployable acoustic model that does not require lexical inputs. We first experiment with multimodal models and two attention mechanisms to assess the extent of the benefits that lexical information can provide. Then, we frame the task as a multi-view learning problem to induce semantic information from a multimodal model into our acoustic-only network using a contrastive loss function. Our multimodal model outperforms the previous state of the art on the USC-IEMOCAP dataset reported on lexical and acoustic information. Additionally, our multi-view-trained acoustic network significantly surpasses models that have been exclusively trained with acoustic features.
We present a novel conversational-context aware end-to-end speech recognizer based on a gated neural network that incorporates conversational-context/word/speech embeddings. Unlike conventional speech recognition models, our model learns longer conversational-context information that spans across sentences and is consequently better at recognizing long conversations. Specifically, we propose to use the text-based external word and/or sentence embeddings (i.e., fastText, BERT) within an end-to-end framework, yielding a significant improvement in word error rate with better conversational-context representation. We evaluated the models on the Switchboard conversational speech corpus and show that our model outperforms standard end-to-end speech recognition models.
Emotion recognition in conversation (ERC) is a crucial component in affective dialogue systems, which helps the system understand users emotions and generate empathetic responses. However, most works focus on modeling speaker and contextual information primarily on the textual modality or simply leveraging multimodal information through feature concatenation. In order to explore a more effective way of utilizing both multimodal and long-distance contextual information, we propose a new model based on multimodal fused graph convolutional network, MMGCN, in this work. MMGCN can not only make use of multimodal dependencies effectively, but also leverage speaker information to model inter-speaker and intra-speaker dependency. We evaluate our proposed model on two public benchmark datasets, IEMOCAP and MELD, and the results prove the effectiveness of MMGCN, which outperforms other SOTA methods by a significant margin under the multimodal conversation setting.
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