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ASR-GLUE: A New Multi-task Benchmark for ASR-Robust Natural Language Understanding

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 Added by Jianwei Yu
 Publication date 2021
and research's language is English




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Language understanding in speech-based systems have attracted much attention in recent years with the growing demand for voice interface applications. However, the robustness of natural language understanding (NLU) systems to errors introduced by automatic speech recognition (ASR) is under-examined. %To facilitate the research on ASR-robust general language understanding, In this paper, we propose ASR-GLUE benchmark, a new collection of 6 different NLU tasks for evaluating the performance of models under ASR error across 3 different levels of background noise and 6 speakers with various voice characteristics. Based on the proposed benchmark, we systematically investigate the effect of ASR error on NLU tasks in terms of noise intensity, error type and speaker variants. We further purpose two ways, correction-based method and data augmentation-based method to improve robustness of the NLU systems. Extensive experimental results and analysises show that the proposed methods are effective to some extent, but still far from human performance, demonstrating that NLU under ASR error is still very challenging and requires further research.



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In a modern spoken language understanding (SLU) system, the natural language understanding (NLU) module takes interpretations of a speech from the automatic speech recognition (ASR) module as the input. The NLU module usually uses the first best interpretation of a given speech in downstream tasks such as domain and intent classification. However, the ASR module might misrecognize some speeches and the first best interpretation could be erroneous and noisy. Solely relying on the first best interpretation could make the performance of downstream tasks non-optimal. To address this issue, we introduce a series of simple yet efficient models for improving the understanding of semantics of the input speeches by collectively exploiting the n-best speech interpretations from the ASR module.
We introduce a new collection of spoken English audio suitable for training speech recognition systems under limited or no supervision. It is derived from open-source audio books from the LibriVox project. It contains over 60K hours of audio, which is, to our knowledge, the largest freely-available corpus of speech. The audio has been segmented using voice activity detection and is tagged with SNR, speaker ID and genre descriptions. Additionally, we provide baseline systems and evaluation metrics working under three settings: (1) the zero resource/unsupervised setting (ABX), (2) the semi-supervised setting (PER, CER) and (3) the distant supervision setting (WER). Settings (2) and (3) use limited textual resources (10 minutes to 10 hours) aligned with the speech. Setting (3) uses large amounts of unaligned text. They are evaluated on the standard LibriSpeech dev and test sets for comparison with the supervised state-of-the-art.
In the FAME! Project, a code-switching (CS) automatic speech recognition (ASR) system for Frisian-Dutch speech is developed that can accurately transcribe the local broadcasters bilingual archives with CS speech. This archive contains recordings with monolingual Frisian and Dutch speech segments as well as Frisian-Dutch CS speech, hence the recognition performance on monolingual segments is also vital for accurate transcriptions. In this work, we propose a multi-graph decoding and rescoring strategy using bilingual and monolingual graphs together with a unified acoustic model for CS ASR. The proposed decoding scheme gives the freedom to design and employ alternative search spaces for each (monolingual or bilingual) recognition task and enables the effective use of monolingual resources of the high-resourced mixed language in low-resourced CS scenarios. In our scenario, Dutch is the high-resourced and Frisian is the low-resourced language. We therefore use additional monolingual Dutch text resources to improve the Dutch language model (LM) and compare the performance of single- and multi-graph CS ASR systems on Dutch segments using larger Dutch LMs. The ASR results show that the proposed approach outperforms baseline single-graph CS ASR systems, providing better performance on the monolingual Dutch segments without any accuracy loss on monolingual Frisian and code-mixed segments.
Automatic speech recognition (ASR) systems in the medical domain that focus on transcribing clinical dictations and doctor-patient conversations often pose many challenges due to the complexity of the domain. ASR output typically undergoes automatic punctuation to enable users to speak naturally, without having to vocalise awkward and explicit punctuation commands, such as period, add comma or exclamation point, while truecasing enhances user readability and improves the performance of downstream NLP tasks. This paper proposes a conditional joint modeling framework for prediction of punctuation and truecasing using pretrained masked language models such as BERT, BioBERT and RoBERTa. We also present techniques for domain and task specific adaptation by fine-tuning masked language models with medical domain data. Finally, we improve the robustness of the model against common errors made in ASR by performing data augmentation. Experiments performed on dictation and conversational style corpora show that our proposed model achieves ~5% absolute improvement on ground truth text and ~10% improvement on ASR outputs over baseline models under F1 metric.
Code-switching (CS) detection refers to the automatic detection of language switches in code-mixed utterances. This task can be achieved by using a CS automatic speech recognition (ASR) system that can handle such language switches. In our previous work, we have investigated the code-switching detection performance of the Frisian-Dutch CS ASR system by using the time alignment of the most likely hypothesis and found that this technique suffers from over-switching due to numerous very short spurious language switches. In this paper, we propose a novel method for CS detection aiming to remedy this shortcoming by using the language posteriors which are the sum of the frame-level posteriors of phones belonging to the same language. The CS ASR-generated language posteriors contain more complete language-specific information on frame level compared to the time alignment of the ASR output. Hence, it is expected to yield more accurate and robust CS detection. The CS detection experiments demonstrate that the proposed language posterior-based approach provides higher detection accuracy than the baseline system in terms of equal error rate. Moreover, a detailed CS detection error analysis reveals that using language posteriors reduces the false alarms and results in more robust CS detection.
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