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Register a new userELIXIR: Learning from User Feedback on Explanations to Improve Recommender Models
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Added by
Rishiraj Saha Roy
Publication date
2021
fields
Informatics Engineering
and research's language is
English
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System-provided explanations for recommendations are an important component towards transparent and trustworthy AI. In state-of-the-art research, this is a one-way signal, though, to improve user acceptance. In this paper, we turn the role of explanations around and investigate how they can contribute to enhancing the quality of the generated recommendations themselves. We devise a human-in-the-loop framework, called ELIXIR, where user feedback on explanations is leveraged for pairwise learning of user preferences. ELIXIR leverages feedback on pairs of recommendations and explanations to learn user-specific latent preference vectors, overcoming sparseness by label propagation with item-similarity-based neighborhoods. Our framework is instantiated using generalized graph recommendation via Random Walk with Restart. Insightful experiments with a real user study show significant improvements in movie and book recommendations over item-level feedback.
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Collaborative filtering, a widely-used recommendation technique, predicts a users preference by aggregating the ratings from similar users. As a result, these measures cannot fully utilize the rating information and are not suitable for real world sparse data. To solve these issues, we propose a novel user distance measure named Preference Movers Distance (PMD) which makes full use of all ratings made by each user. Our proposed PMD can properly measure the distance between a pair of users even if they have no co-rated items. We show that this measure can be cast as an instance of the Earth Movers Distance, a well-studied transportation problem for which several highly efficient solvers have been developed. Experimental results show that PMD can help achieve superior recommendation accuracy than state-of-the-art methods, especially when training data is very sparse.
Recent advances in research have demonstrated the effectiveness of knowledge graphs (KG) in providing valuable external knowledge to improve recommendation systems (RS). A knowledge graph is capable of encoding high-order relations that connect two objects with one or multiple related attributes. With the help of the emerging Graph Neural Networks (GNN), it is possible to extract both object characteristics and relations from KG, which is an essential factor for successful recommendations. In this paper, we provide a comprehensive survey of the GNN-based knowledge-aware deep recommender systems. Specifically, we discuss the state-of-the-art frameworks with a focus on their core component, i.e., the graph embedding module, and how they address practical recommendation issues such as scalability, cold-start and so on. We further summarize the commonly-used benchmark datasets, evaluation metrics as well as open-source codes. Finally, we conclude the survey and propose potential research directions in this rapidly growing field.
Recommender systems play a crucial role in our daily lives. Feed streaming mechanism has been widely used in the recommender system, especially on the mobile Apps. The feed streaming setting provides users the interactive manner of recommendation in never-ending feeds. In such an interactive manner, a good recommender system should pay more attention to user stickiness, which is far beyond classical instant metrics, and typically measured by {bf long-term user engagement}. Directly optimizing the long-term user engagement is a non-trivial problem, as the learning target is usually not available for conventional supervised learning methods. Though reinforcement learning~(RL) naturally fits the problem of maximizing the long term rewards, applying RL to optimize long-term user engagement is still facing challenges: user behaviors are versatile and difficult to model, which typically consists of both instant feedback~(e.g. clicks, ordering) and delayed feedback~(e.g. dwell time, revisit); in addition, performing effective off-policy learning is still immature, especially when combining bootstrapping and function approximation. To address these issues, in this work, we introduce a reinforcement learning framework --- FeedRec to optimize the long-term user engagement. FeedRec includes two components: 1)~a Q-Network which designed in hierarchical LSTM takes charge of modeling complex user behaviors, and 2)~an S-Network, which simulates the environment, assists the Q-Network and voids the instability of convergence in policy learning. Extensive experiments on synthetic data and a real-world large scale data show that FeedRec effectively optimizes the long-term user engagement and outperforms state-of-the-arts.
Recent years have witnessed the fast development of the emerging topic of Graph Learning based Recommender Systems (GLRS). GLRS employ advanced graph learning approaches to model users preferences and intentions as well as items characteristics for recommendations. Differently from other RS approaches, including content-based filtering and collaborative filtering, GLRS are built on graphs where the important objects, e.g., users, items, and attributes, are either explicitly or implicitly connected. With the rapid development of graph learning techniques, exploring and exploiting homogeneous or heterogeneous relations in graphs are a promising direction for building more effective RS. In this paper, we provide a systematic review of GLRS, by discussing how they extract important knowledge from graph-based representations to improve the accuracy, reliability and explainability of the recommendations. First, we characterize and formalize GLRS, and then summarize and categorize the key challenges and main progress in this novel research area. Finally, we share some new research directions in this vibrant area.
State-of-the-art recommender systems have the ability to generate high-quality recommendations, but usually cannot provide intuitive explanations to humans due to the usage of black-box prediction models. The lack of transparency has highlighted the critical importance of improving the explainability of recommender systems. In this paper, we propose to extract causal rules from the user interaction history as post-hoc explanations for the black-box sequential recommendation mechanisms, whilst maintain the predictive accuracy of the recommendation model. Our approach firstly achieves counterfactual examples with the aid of a perturbation model, and then extracts personalized causal relationships for the recommendation model through a causal rule mining algorithm. Experiments are conducted on several state-of-the-art sequential recommendation models and real-world datasets to verify the performance of our model on generating causal explanations. Meanwhile, We evaluate the discovered causal explanations in terms of quality and fidelity, which show that compared with conventional association rules, causal rules can provide personalized and more effective explanations for the behavior of black-box recommendation models.
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