No Arabic abstract
In conversational machine reading, systems need to interpret natural language rules, answer high-level questions such as May I qualify for VA health care benefits?, and ask follow-up clarification questions whose answer is necessary to answer the original question. However, existing works assume the rule text is provided for each user question, which neglects the essential retrieval step in real scenarios. In this work, we propose and investigate an open-retrieval setting of conversational machine reading. In the open-retrieval setting, the relevant rule texts are unknown so that a system needs to retrieve question-relevant evidence from a collection of rule texts, and answer users high-level questions according to multiple retrieved rule texts in a conversational manner. We propose MUDERN, a Multi-passage Discourse-aware Entailment Reasoning Network which extracts conditions in the rule texts through discourse segmentation, conducts multi-passage entailment reasoning to answer user questions directly, or asks clarification follow-up questions to inquiry more information. On our created OR-ShARC dataset, MUDERN achieves the state-of-the-art performance, outperforming existing single-passage conversational machine reading models as well as a new multi-passage conversational machine reading baseline by a large margin. In addition, we conduct in-depth analyses to provide new insights into this new setting and our model.
Conversational machine reading (CMR) requires machines to communicate with humans through multi-turn interactions between two salient dialogue states of decision making and question generation processes. In open CMR settings, as the more realistic scenario, the retrieved background knowledge would be noisy, which results in severe challenges in the information transmission. Existing studies commonly train independent or pipeline systems for the two subtasks. However, those methods are trivial by using hard-label decisions to activate question generation, which eventually hinders the model performance. In this work, we propose an effective gating strategy by smoothing the two dialogue states in only one decoder and bridge decision making and question generation to provide a richer dialogue state reference. Experiments on the OR-ShARC dataset show the effectiveness of our method, which achieves new state-of-the-art results.
Document interpretation and dialog understanding are the two major challenges for conversational machine reading. In this work, we propose Discern, a discourse-aware entailment reasoning network to strengthen the connection and enhance the understanding for both document and dialog. Specifically, we split the document into clause-like elementary discourse units (EDU) using a pre-trained discourse segmentation model, and we train our model in a weakly-supervised manner to predict whether each EDU is entailed by the user feedback in a conversation. Based on the learned EDU and entailment representations, we either reply to the user our final decision yes/no/irrelevant of the initial question, or generate a follow-up question to inquiry more information. Our experiments on the ShARC benchmark (blind, held-out test set) show that Discern achieves state-of-the-art results of 78.3% macro-averaged accuracy on decision making and 64.0 BLEU1 on follow-up question generation. Code and models are released at https://github.com/Yifan-Gao/Discern.
Reading comprehension is one of the crucial tasks for furthering research in natural language understanding. A lot of diverse reading comprehension datasets have recently been introduced to study various phenomena in natural language, ranging from simple paraphrase matching and entity typing to entity tracking and understanding the implications of the context. Given the availability of many such datasets, comprehensive and reliable evaluation is tedious and time-consuming for researchers working on this problem. We present an evaluation server, ORB, that reports performance on seven diverse reading comprehension datasets, encouraging and facilitating testing a single models capability in understanding a wide variety of reading phenomena. The evaluation server places no restrictions on how models are trained, so it is a suitable test bed for exploring training paradigms and representation learning for general reading facility. As more suitable datasets are released, they will be added to the evaluation server. We also collect and include synthetic augmentations for these datasets, testing how well models can handle out-of-domain questions.
We investigate a framework for machine reading, inspired by real world information-seeking problems, where a meta question answering system interacts with a black box environment. The environment encapsulates a competitive machine reader based on BERT, providing candidate answers to questions, and possibly some context. To validate the realism of our formulation, we ask humans to play the role of a meta-answerer. With just a small snippet of text around an answer, humans can outperform the machine reader, improving recall. Similarly, a simple machine meta-answerer outperforms the environment, improving both precision and recall on the Natural Questions dataset. The system relies on joint training of answer scoring and the selection of conditioning information.
Machine reading comprehension (MRC) aims to teach machines to read and comprehend human languages, which is a long-standing goal of natural language processing (NLP). With the burst of deep neural networks and the evolution of contextualized language models (CLMs), the research of MRC has experienced two significant breakthroughs. MRC and CLM, as a phenomenon, have a great impact on the NLP community. In this survey, we provide a comprehensive and comparative review on MRC covering overall research topics about 1) the origin and development of MRC and CLM, with a particular focus on the role of CLMs; 2) the impact of MRC and CLM to the NLP community; 3) the definition, datasets, and evaluation of MRC; 4) general MRC architecture and technical methods in the view of two-stage Encoder-Decoder solving architecture from the insights of the cognitive process of humans; 5) previous highlights, emerging topics, and our empirical analysis, among which we especially focus on what works in different periods of MRC researches. We propose a full-view categorization and new taxonomies on these topics. The primary views we have arrived at are that 1) MRC boosts the progress from language processing to understanding; 2) the rapid improvement of MRC systems greatly benefits from the development of CLMs; 3) the theme of MRC is gradually moving from shallow text matching to cognitive reasoning.