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Register a new userIntegrating Pre-trained Model into Rule-based Dialogue Management
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Jun Quan
Publication date
2021
fields
Informatics Engineering
and research's language is
English
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Rule-based dialogue management is still the most popular solution for industrial task-oriented dialogue systems for their interpretablility. However, it is hard for developers to maintain the dialogue logic when the scenarios get more and more complex. On the other hand, data-driven dialogue systems, usually with end-to-end structures, are popular in academic research and easier to deal with complex conversations, but such methods require plenty of training data and the behaviors are less interpretable. In this paper, we propose a method to leverages the strength of both rule-based and data-driven dialogue managers (DM). We firstly introduce the DM of Carina Dialog System (CDS, an advanced industrial dialogue system built by Microsoft). Then we propose the model-trigger design to make the DM trainable thus scalable to scenario changes. Furthermore, we integrate pre-trained models and empower the DM with few-shot capability. The experimental results demonstrate the effectiveness and strong few-shot capability of our method.
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Complex node interactions are common in knowledge graphs, and these interactions also contain rich knowledge information. However, traditional methods usually treat a triple as a training unit during the knowledge representation learning (KRL) procedure, neglecting contextualized information of the nodes in knowledge graphs (KGs). We generalize the modeling object to a very general form, which theoretically supports any subgraph extracted from the knowledge graph, and these subgraphs are fed into a novel transformer-based model to learn the knowledge embeddings. To broaden usage scenarios of knowledge, pre-trained language models are utilized to build a model that incorporates the learned knowledge representations. Experimental results demonstrate that our model achieves the state-of-the-art performance on several medical NLP tasks, and improvement above TransE indicates that our KRL method captures the graph contextualized information effectively.
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