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Register a new userRecognizing Emotion Cause in Conversations
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Soujanya Poria
Publication date
2020
fields
Informatics Engineering
and research's language is
English
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We address the problem of recognizing emotion cause in conversations, define two novel sub-tasks of this problem, and provide a corresponding dialogue-level dataset, along with strong Transformer-based baselines. The dataset is available at https://github.com/declare-lab/RECCON. Introduction: Recognizing the cause behind emotions in text is a fundamental yet under-explored area of research in NLP. Advances in this area hold the potential to improve interpretability and performance in affect-based models. Identifying emotion causes at the utterance level in conversations is particularly challenging due to the intermingling dynamics among the interlocutors. Method: We introduce the task of Recognizing Emotion Cause in CONversations with an accompanying dataset named RECCON, containing over 1,000 dialogues and 10,000 utterance cause-effect pairs. Furthermore, we define different cause types based on the source of the causes, and establish strong Transformer-based baselines to address two different sub-tasks on this dataset: causal span extraction and causal emotion entailment. Result: Our Transformer-based baselines, which leverage contextual pre-trained embeddings, such as RoBERTa, outperform the state-of-the-art emotion cause extraction approaches Conclusion: We introduce a new task highly relevant for (explainable) emotion-aware artificial intelligence: recognizing emotion cause in conversations, provide a new highly challenging publicly available dialogue-level dataset for this task, and give strong baseline results on this dataset.
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Emotion Recognition in Conversations (ERC) has gained increasing attention for developing empathetic machines. Recently, many approaches have been devoted to perceiving conversational context by deep learning models. However, these approaches are insufficient in understanding the context due to lacking the ability to extract and integrate emotional clues. In this work, we propose novel Contextual Reasoning Networks (DialogueCRN) to fully understand the conversational context from a cognitive perspective. Inspired by the Cognitive Theory of Emotion, we design multi-turn reasoning modules to extract and integrate emotional clues. The reasoning module iteratively performs an intuitive retrieving process and a conscious reasoning process, which imitates human unique cognitive thinking. Extensive experiments on three public benchmark datasets demonstrate the effectiveness and superiority of the proposed model.
The task of Emotion-Cause Pair Extraction (ECPE) aims to extract all potential clause-pairs of emotions and their corresponding causes in a document. Unlike the more well-studied task of Emotion Cause Extraction (ECE), ECPE does not require the emotion clauses to be provided as annotations. Previous works on ECPE have either followed a multi-stage approach where emotion extraction, cause extraction, and pairing are done independently or use complex architectures to resolve its limitations. In this paper, we propose an end-to-end model for the ECPE task. Due to the unavailability of an English language ECPE corpus, we adapt the NTCIR-13 ECE corpus and establish a baseline for the ECPE task on this dataset. On this dataset, the proposed method produces significant performance improvements (~6.5 increase in F1 score) over the multi-stage approach and achieves comparable performance to the state-of-the-art methods.
Detecting what emotions are expressed in text is a well-studied problem in natural language processing. However, research on finer grained emotion analysis such as what causes an emotion is still in its infancy. We present solutions that tackle both emotion recognition and emotion cause detection in a joint fashion. Considering that common-sense knowledge plays an important role in understanding implicitly expressed emotions and the reasons for those emotions, we propose novel methods that combine common-sense knowledge via adapted knowledge models with multi-task learning to perform joint emotion classification and emotion cause tagging. We show performance improvement on both tasks when including common-sense reasoning and a multitask framework. We provide a thorough analysis to gain insights into model performance.
The Emotion Cause Extraction (ECE)} task aims to identify clauses which contain emotion-evoking information for a particular emotion expressed in text. We observe that a widely-used ECE dataset exhibits a bias that the majority of annotated cause clauses are either directly before their associated emotion clauses or are the emotion clauses themselves. Existing models for ECE tend to explore such relative position information and suffer from the dataset bias. To investigate the degree of reliance of existing ECE models on clause relative positions, we propose a novel strategy to generate adversarial examples in which the relative position information is no longer the indicative feature of cause clauses. We test the performance of existing models on such adversarial examples and observe a significant performance drop. To address the dataset bias, we propose a novel graph-based method to explicitly model the emotion triggering paths by leveraging the commonsense knowledge to enhance the semantic dependencies between a candidate clause and an emotion clause. Experimental results show that our proposed approach performs on par with the existing state-of-the-art methods on the original ECE dataset, and is more robust against adversarial attacks compared to existing models.
Emotion-cause pair extraction (ECPE), an emerging task in sentiment analysis, aims at extracting pairs of emotions and their corresponding causes in documents. This is a more challenging problem than emotion cause extraction (ECE), since it requires no emotion signals which are demonstrated as an important role in the ECE task. Existing work follows a two-stage pipeline which identifies emotions and causes at the first step and pairs them at the second step. However, error propagation across steps and pair combining without contextual information limits the effectiveness. Therefore, we propose a Dual-Questioning Attention Network to alleviate these limitations. Specifically, we question candidate emotions and causes to the context independently through attention networks for a contextual and semantical answer. Also, we explore how weighted loss functions in controlling error propagation between steps. Empirical results show that our method performs better than baselines in terms of multiple evaluation metrics. The source code can be obtained at https://github.com/QixuanSun/DQAN.
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