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Register a new userA Graph Reasoning Network for Multi-turn Response Selection via Customized Pre-training
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Yongkang Liu
Publication date
2020
fields
Informatics Engineering
and research's language is
English
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We investigate response selection for multi-turn conversation in retrieval-based chatbots. Existing studies pay more attention to the matching between utterances and responses by calculating the matching score based on learned features, leading to insufficient model reasoning ability. In this paper, we propose a graph-reasoning network (GRN) to address the problem. GRN first conducts pre-training based on ALBERT using next utterance prediction and utterance order prediction tasks specifically devised for response selection. These two customized pre-training tasks can endow our model with the ability of capturing semantical and chronological dependency between utterances. We then fine-tune the model on an integrated network with sequence reasoning and graph reasoning structures. The sequence reasoning module conducts inference based on the highly summarized context vector of utterance-response pairs from the global perspective. The graph reasoning module conducts the reasoning on the utterance-level graph neural network from the local perspective. Experiments on two conversational reasoning datasets show that our model can dramatically outperform the strong baseline methods and can achieve performance which is close to human-level.
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In this paper, we study the task of selecting the optimal response given a user and system utterance history in retrieval-based multi-turn dialog systems. Recently, pre-trained language models (e.g., BERT, RoBERTa, and ELECTRA) showed significant improvements in various natural language processing tasks. This and similar response selection tasks can also be solved using such language models by formulating the tasks as dialog--response binary classification tasks. Although existing works using this approach successfully obtained state-of-the-art results, we observe that language models trained in this manner tend to make predictions based on the relatedness of history and candidates, ignoring the sequential nature of multi-turn dialog systems. This suggests that the response selection task alone is insufficient for learning temporal dependencies between utterances. To this end, we propose utterance manipulation strategies (UMS) to address this problem. Specifically, UMS consist of several strategies (i.e., insertion, deletion, and search), which aid the response selection model towards maintaining dialog coherence. Further, UMS are self-supervised methods that do not require additional annotation and thus can be easily incorporated into existing approaches. Extensive evaluation across multiple languages and models shows that UMS are highly effective in teaching dialog consistency, which leads to models pushing the state-of-the-art with significant margins on multiple public benchmark datasets.
Recently, open domain multi-turn chatbots have attracted much interest from lots of researchers in both academia and industry. The dominant retrieval-based methods use context-response matching mechanisms for multi-turn response selection. Specifically, the state-of-the-art methods perform the context-response matching by word or segment similarity. However, these models lack a full exploitation of the sentence-level semantic information, and make simple mistakes that humans can easily avoid. In this work, we propose a matching network, called sequential sentence matching network (S2M), to use the sentence-level semantic information to address the problem. Firstly and most importantly, we find that by using the sentence-level semantic information, the network successfully addresses the problem and gets a significant improvement on matching, resulting in a state-of-the-art performance. Furthermore, we integrate the sentence matching we introduced here and the usual word similarity matching reported in the current literature, to match at different semantic levels. Experiments on three public data sets show that such integration further improves the model performance.
This paper proposes an utterance-to-utterance interactive matching network (U2U-IMN) for multi-turn response selection in retrieval-based chatbots. Different from previous methods following context-to-response matching or utterance-to-response matching frameworks, this model treats both contexts and responses as sequences of utterances when calculating the matching degrees between them. For a context-response pair, the U2U-IMN model first encodes each utterance separately using recurrent and self-attention layers. Then, a global and bidirectional interaction between the context and the response is conducted using the attention mechanism to collect the matching information between them. The distances between context and response utterances are employed as a prior component when calculating the attention weights. Finally, sentence-level aggregation and context-response-level aggregation are executed in turn to obtain the feature vector for matching degree prediction. Experiments on four public datasets showed that our proposed method outperformed baseline methods on all metrics, achieving a new state-of-the-art performance and demonstrating compatibility across domains for multi-turn response selection.
Non-task oriented dialogue systems have achieved great success in recent years due to largely accessible conversation data and the development of deep learning techniques. Given a context, current systems are able to yield a relevant and fluent response, but sometimes make logical mistakes because of weak reasoning capabilities. To facilitate the conversation reasoning research, we introduce MuTual, a novel dataset for Multi-Turn dialogue Reasoning, consisting of 8,860 manually annotated dialogues based on Chinese student English listening comprehension exams. Compared to previous benchmarks for non-task oriented dialogue systems, MuTual is much more challenging since it requires a model that can handle various reasoning problems. Empirical results show that state-of-the-art methods only reach 71%, which is far behind the human performance of 94%, indicating that there is ample room for improving reasoning ability. MuTual is available at https://github.com/Nealcly/MuTual.
Recently Graph Neural Network (GNN) has been applied successfully to various NLP tasks that require reasoning, such as multi-hop machine reading comprehension. In this paper, we consider a novel case where reasoning is needed over graphs built from sequences, i.e. graph nodes with sequence data. Existing GNN models fulfill this goal by first summarizing the node sequences into fixed-dimensional vectors, then applying GNN on these vectors. To avoid information loss inherent in the early summarization and make sequential labeling tasks on GNN output feasible, we propose a new type of GNN called Graph Sequential Network (GSN), which features a new message passing algorithm based on co-attention between a node and each of its neighbors. We validate the proposed GSN on two NLP tasks: interpretable multi-hop reading comprehension on HotpotQA and graph based fact verification on FEVER. Both tasks require reasoning over multiple documents or sentences. Our experimental results show that the proposed GSN attains better performance than the standard GNN based methods.
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