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An End-to-End Solution for Named Entity Recognition in eCommerce Search

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 Added by Xiang Cheng
 Publication date 2020
and research's language is English




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Named entity recognition (NER) is a critical step in modern search query understanding. In the domain of eCommerce, identifying the key entities, such as brand and product type, can help a search engine retrieve relevant products and therefore offer an engaging shopping experience. Recent research shows promising results on shared benchmark NER tasks using deep learning methods, but there are still unique challenges in the industry regarding domain knowledge, training data, and model production. This paper demonstrates an end-to-end solution to address these challenges. The core of our solution is a novel model training framework TripleLearn which iteratively learns from three separate training datasets, instead of one training set as is traditionally done. Using this approach, the best model lifts the F1 score from 69.5 to 93.3 on the holdout test data. In our offline experiments, TripleLearn improved the model performance compared to traditional training approaches which use a single set of training data. Moreover, in the online A/B test, we see significant improvements in user engagement and revenue conversion. The model has been live on homedepot.com for more than 9 months, boosting search



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We present ELQ, a fast end-to-end entity linking model for questions, which uses a biencoder to jointly perform mention detection and linking in one pass. Evaluated on WebQSP and GraphQuestions with extended annotations that cover multiple entities per question, ELQ outperforms the previous state of the art by a large margin of +12.7% and +19.6% F1, respectively. With a very fast inference time (1.57 examples/s on a single CPU), ELQ can be useful for downstream question answering systems. In a proof-of-concept experiment, we demonstrate that using ELQ significantly improves the downstream QA performance of GraphRetriever (arXiv:1911.03868). Code and data available at https://github.com/facebookresearch/BLINK/tree/master/elq
Language is inherent and compulsory for human communication. Whether expressed in a written or spoken way, it ensures understanding between people of the same and different regions. With the growing awareness and effort to include more low-resourced languages in NLP research, African languages have recently been a major subject of research in machine translation, and other text-based areas of NLP. However, there is still very little comparable research in speech recognition for African languages. Interestingly, some of the unique properties of African languages affecting NLP, like their diacritical and tonal complexities, have a major root in their speech, suggesting that careful speech interpretation could provide more intuition on how to deal with the linguistic complexities of African languages for text-based NLP. OkwuGbe is a step towards building speech recognition systems for African low-resourced languages. Using Fon and Igbo as our case study, we conduct a comprehensive linguistic analysis of each language and describe the creation of end-to-end, deep neural network-based speech recognition models for both languages. We present a state-of-art ASR model for Fon, as well as benchmark ASR model results for Igbo. Our linguistic analyses (for Fon and Igbo) provide valuable insights and guidance into the creation of speech recognition models for other African low-resourced languages, as well as guide future NLP research for Fon and Igbo. The Fon and Igbo models source code have been made publicly available.
Taking word sequences as the input, typical named entity recognition (NER) models neglect errors from pre-processing (e.g., tokenization). However, these errors can influence the model performance greatly, especially for noisy texts like tweets. Here, we introduce Neural-Char-CRF, a raw-to-end framework that is more robust to pre-processing errors. It takes raw character sequences as inputs and makes end-to-end predictions. Word embedding and contextualized representation models are further tailored to capture textual signals for each character instead of each word. Our model neither requires the conversion from character sequences to word sequences, nor assumes tokenizer can correctly detect all word boundaries. Moreover, we observe our model performance remains unchanged after replacing tokenization with string matching, which demonstrates its potential to be tokenization-free. Extensive experimental results on two public datasets demonstrate the superiority of our proposed method over the state of the art. The implementations and datasets are made available at: https://github.com/LiyuanLucasLiu/Raw-to-End.
We take a step towards addressing the under-representation of the African continent in NLP research by creating the first large publicly available high-quality dataset for named entity recognition (NER) in ten African languages, bringing together a variety of stakeholders. We detail characteristics of the languages to help researchers understand the challenges that these languages pose for NER. We analyze our datasets and conduct an extensive empirical evaluation of state-of-the-art methods across both supervised and transfer learning settings. We release the data, code, and models in order to inspire future research on African NLP.
Many of the current state-of-the-art Large Vocabulary Continuous Speech Recognition Systems (LVCSR) are hybrids of neural networks and Hidden Markov Models (HMMs). Most of these systems contain separate components that deal with the acoustic modelling, language modelling and sequence decoding. We investigate a more direct approach in which the HMM is replaced with a Recurrent Neural Network (RNN) that performs sequence prediction directly at the character level. Alignment between the input features and the desired character sequence is learned automatically by an attention mechanism built into the RNN. For each predicted character, the attention mechanism scans the input sequence and chooses relevant frames. We propose two methods to speed up this operation: limiting the scan to a subset of most promising frames and pooling over time the information contained in neighboring frames, thereby reducing source sequence length. Integrating an n-gram language model into the decoding process yields recognition accuracies similar to other HMM-free RNN-based approaches.

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