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Register a new userModel-Agnostic Counterfactual Reasoning for Eliminating Popularity Bias in Recommender System
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Added by
Tianxin Wei
Publication date
2020
fields
Informatics Engineering
and research's language is
English
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The general aim of the recommender system is to provide personalized suggestions to users, which is opposed to suggesting popular items. However, the normal training paradigm, i.e., fitting a recommender model to recover the user behavior data with pointwise or pairwise loss, makes the model biased towards popular items. This results in the terrible Matthew effect, making popular items be more frequently recommended and become even more popular. Existing work addresses this issue with Inverse Propensity Weighting (IPW), which decreases the impact of popular items on the training and increases the impact of long-tail items. Although theoretically sound, IPW methods are highly sensitive to the weighting strategy, which is notoriously difficult to tune. In this work, we explore the popularity bias issue from a novel and fundamental perspective -- cause-effect. We identify that popularity bias lies in the direct effect from the item node to the ranking score, such that an items intrinsic property is the cause of mistakenly assigning it a higher ranking score. To eliminate popularity bias, it is essential to answer the counterfactual question that what the ranking score would be if the model only uses item property. To this end, we formulate a causal graph to describe the important cause-effect relations in the recommendation process. During training, we perform multi-task learning to achieve the contribution of each cause; during testing, we perform counterfactual inference to remove the effect of item popularity. Remarkably, our solution amends the learning process of recommendation which is agnostic to a wide range of models -- it can be easily implemented in existing methods. We demonstrate it on Matrix Factorization (MF) and LightGCN [20]. Experiments on five real-world datasets demonstrate the effectiveness of our method.
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The feedback data of recommender systems are often subject to what was exposed to the users; however, most learning and evaluation methods do not account for the underlying exposure mechanism. We first show in theory that applying supervised learning to detect user preferences may end up with inconsistent results in the absence of exposure information. The counterfactual propensity-weighting approach from causal inference can account for the exposure mechanism; nevertheless, the partial-observation nature of the feedback data can cause identifiability issues. We propose a principled solution by introducing a minimax empirical risk formulation. We show that the relaxation of the dual problem can be converted to an adversarial game between two recommendation models, where the opponent of the candidate model characterizes the underlying exposure mechanism. We provide learning bounds and conduct extensive simulation studies to illustrate and justify the proposed approach over a broad range of recommendation settings, which shed insights on the various benefits of the proposed approach.
Recommender system usually faces popularity bias issues: from the data perspective, items exhibit uneven (long-tail) distribution on the interaction frequency; from the method perspective, collaborative filtering methods are prone to amplify the bias by over-recommending popular items. It is undoubtedly critical to consider popularity bias in recommender systems, and existing work mainly eliminates the bias effect. However, we argue that not all biases in the data are bad -- some items demonstrate higher popularity because of their better intrinsic quality. Blindly pursuing unbiased learning may remove the beneficial patterns in the data, degrading the recommendation accuracy and user satisfaction. This work studies an unexplored problem in recommendation -- how to leverage popularity bias to improve the recommendation accuracy. The key lies in two aspects: how to remove the bad impact of popularity bias during training, and how to inject the desired popularity bias in the inference stage that generates top-K recommendations. This questions the causal mechanism of the recommendation generation process. Along this line, we find that item popularity plays the role of confounder between the exposed items and the observed interactions, causing the bad effect of bias amplification. To achieve our goal, we propose a new training and inference paradigm for recommendation named Popularity-bias Deconfounding and Adjusting (PDA). It removes the confounding popularity bias in model training and adjusts the recommendation score with desired popularity bias via causal intervention. We demonstrate the new paradigm on latent factor model and perform extensive experiments on three real-world datasets. Empirical studies validate that the deconfounded training is helpful to discover user real interests and the inference adjustment with popularity bias could further improve the recommendation accuracy.
User behavior has been validated to be effective in revealing personalized preferences for commercial recommendations. However, few user-item interactions can be collected for new users, which results in a null space for their interests, i.e., the cold-start dilemma. In this paper, a two-tower framework, namely, the model-agnostic interest learning (MAIL) framework, is proposed to address the cold-start recommendation (CSR) problem for recommender systems. In MAIL, one unique tower is constructed to tackle the CSR from a zero-shot view, and the other tower focuses on the general ranking task. Specifically, the zero-shot tower first performs cross-modal reconstruction with dual auto-encoders to obtain virtual behavior data from highly aligned hidden features for new users; and the ranking tower can then output recommendations for users based on the completed data by the zero-shot tower. Practically, the ranking tower in MAIL is model-agnostic and can be implemented with any embedding-based deep models. Based on the co-training of the two towers, the MAIL presents an end-to-end method for recommender systems that shows an incremental performance improvement. The proposed method has been successfully deployed on the live recommendation system of NetEase Cloud Music to achieve a click-through rate improvement of 13% to 15% for millions of users. Offline experiments on real-world datasets also show its superior performance in CSR. Our code is available.
Recommender system usually suffers from severe popularity bias -- the collected interaction data usually exhibits quite imbalanced or even long-tailed distribution over items. Such skewed distribution may result from the users conformity to the group, which deviates from reflecting users true preference. Existing efforts for tackling this issue mainly focus on completely eliminating popularity bias. However, we argue that not all popularity bias is evil. Popularity bias not only results from conformity but also item quality, which is usually ignored by existing methods. Some items exhibit higher popularity as they have intrinsic better property. Blindly removing the popularity bias would lose such important signal, and further deteriorate model performance. To sufficiently exploit such important information for recommendation, it is essential to disentangle the benign popularity bias caused by item quality from the harmful popularity bias caused by conformity. Although important, it is quite challenging as we lack an explicit signal to differentiate the two factors of popularity bias. In this paper, we propose to leverage temporal information as the two factors exhibit quite different patterns along the time: item quality revealing item inherent property is stable and static while conformity that depends on items recent clicks is highly time-sensitive. Correspondingly, we further propose a novel Time-aware DisEntangled framework (TIDE), where a click is generated from three components namely the static item quality, the dynamic conformity effect, as well as the user-item matching score returned by any recommendation model. Lastly, we conduct interventional inference such that the recommendation can benefit from the benign popularity bias while circumvent the harmful one. Extensive experiments on three real-world datasets demonstrated the effectiveness of TIDE.
News recommendation is important for improving news reading experience of users. Users news click behaviors are widely used for inferring user interests and predicting future clicks. However, click behaviors are heavily affected by the biases brought by the positions of news displayed on the webpage. It is important to eliminate the effect of position biases on the recommendation model to accurately target user interests. In this paper, we propose a news recommendation method named DebiasGAN that can effectively eliminate the effect of position biases via adversarial learning. We use a bias-aware click model to capture the influence of position bias on click behaviors, and we use a bias-invariant click model with random candidate news positions to estimate the ideally unbiased click scores. We apply adversarial learning techniques to the hidden representations learned by the two models to help the bias-invariant click model capture the bias-independent interest of users on news. Experimental results on two real-world datasets show that DebiasGAN can effectively improve the accuracy of news recommendation by eliminating position biases.
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