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Register a new userFew-shot Learning for Multi-label Intent Detection
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Added by
Yutai Hou
Publication date
2020
fields
Informatics Engineering
and research's language is
English
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In this paper, we study the few-shot multi-label classification for user intent detection. For multi-label intent detection, state-of-the-art work estimates label-instance relevance scores and uses a threshold to select multiple associated intent labels. To determine appropriate thresholds with only a few examples, we first learn universal thresholding experience on data-rich domains, and then adapt the thresholds to certain few-shot domains with a calibration based on nonparametric learning. For better calculation of label-instance relevance score, we introduce label name embedding as anchor points in representation space, which refines representations of different classes to be well-separated from each other. Experiments on two datasets show that the proposed model significantly outperforms strong baselines in both one-shot and five-shot settings.
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Aspect category detection (ACD) in sentiment analysis aims to identify the aspect categories mentioned in a sentence. In this paper, we formulate ACD in the few-shot learning scenario. However, existing few-shot learning approaches mainly focus on single-label predictions. These methods can not work well for the ACD task since a sentence may contain multiple aspect categories. Therefore, we propose a multi-label few-shot learning method based on the prototypical network. To alleviate the noise, we design two effective attention mechanisms. The support-set attention aims to extract better prototypes by removing irrelevant aspects. The query-set attention computes multiple prototype-specific representations for each query instance, which are then used to compute accurate distances with the corresponding prototypes. To achieve multi-label inference, we further learn a dynamic threshold per instance by a policy network. Extensive experimental results on three datasets demonstrate that the proposed method significantly outperforms strong baselines.
Partial-label learning (PLL) generally focuses on inducing a noise-tolerant multi-class classifier by training on overly-annotated samples, each of which is annotated with a set of labels, but only one is the valid label. A basic promise of existing PLL solutions is that there are sufficient partial-label (PL) samples for training. However, it is more common than not to have just few PL samples at hand when dealing with new tasks. Furthermore, existing few-shot learning algorithms assume precise labels of the support set; as such, irrelevant labels may seriously mislead the meta-learner and thus lead to a compromised performance. How to enable PLL under a few-shot learning setting is an important problem, but not yet well studied. In this paper, we introduce an approach called FsPLL (Few-shot PLL). FsPLL first performs adaptive distance metric learning by an embedding network and rectifying prototypes on the tasks previously encountered. Next, it calculates the prototype of each class of a new task in the embedding network. An unseen example can then be classified via its distance to each prototype. Experimental results on widely-used few-shot datasets (Omniglot and miniImageNet) demonstrate that our FsPLL can achieve a superior performance than the state-of-the-art methods across different settings, and it needs fewer samples for quickly adapting to new tasks.
In this paper, we investigate few-shot joint learning for dialogue language understanding. Most existing few-shot models learn a single task each time with only a few examples. However, dialogue language understanding contains two closely related tasks, i.e., intent detection and slot filling, and often benefits from jointly learning the two tasks. This calls for new few-shot learning techniques that are able to capture task relations from only a few examples and jointly learn multiple tasks. To achieve this, we propose a similarity-based few-shot learning scheme, named Contrastive Prototype Merging network (ConProm), that learns to bridge metric spaces of intent and slot on data-rich domains, and then adapt the bridged metric space to the specific few-shot domain. Experiments on two public datasets, Snips and FewJoint, show that our model significantly outperforms the strong baselines in one and five shots settings.
Zero-shot intent detection (ZSID) aims to deal with the continuously emerging intents without annotated training data. However, existing ZSID systems suffer from two limitations: 1) They are not good at modeling the relationship between seen and unseen intents. 2) They cannot effectively recognize unseen intents under the generalized intent detection (GZSID) setting. A critical problem behind these limitations is that the representations of unseen intents cannot be learned in the training stage. To address this problem, we propose a novel framework that utilizes unseen class labels to learn Class-Transductive Intent Representations (CTIR). Specifically, we allow the model to predict unseen intents during training, with the corresponding label names serving as input utterances. On this basis, we introduce a multi-task learning objective, which encourages the model to learn the distinctions among intents, and a similarity scorer, which estimates the connections among intents more accurately. CTIR is easy to implement and can be integrated with existing methods. Experiments on two real-world datasets show that CTIR brings considerable improvement to the baseline systems.
Intent detection is one of the core components of goal-oriented dialog systems, and detecting out-of-scope (OOS) intents is also a practically important skill. Few-shot learning is attracting much attention to mitigate data scarcity, but OOS detection becomes even more challenging. In this paper, we present a simple yet effective approach, discriminative nearest neighbor classification with deep self-attention. Unlike softmax classifiers, we leverage BERT-style pairwise encoding to train a binary classifier that estimates the best matched training example for a user input. We propose to boost the discriminative ability by transferring a natural language inference (NLI) model. Our extensive experiments on a large-scale multi-domain intent detection task show that our method achieves more stable and accurate in-domain and OOS detection accuracy than RoBERTa-based classifiers and embedding-based nearest neighbor approaches. More notably, the NLI transfer enables our 10-shot model to perform competitively with 50-shot or even full-shot classifiers, while we can keep the inference time constant by leveraging a faster embedding retrieval model.
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