No Arabic abstract
Forecasting plays a critical role in the development of organisational business strategies. Despite a considerable body of research in the area of forecasting, the focus has largely been on the financial and economic outcomes of the forecasting process as opposed to societal benefits. Our motivation in this study is to promote the latter, with a view to using the forecasting process to advance social and environmental objectives such as equality, social justice and sustainability. We refer to such forecasting practices as Forecasting for Social Good (FSG) where the benefits to society and the environment take precedence over economic and financial outcomes. We conceptualise FSG and discuss its scope and boundaries in the context of the Doughnut theory. We present some key attributes that qualify a forecasting process as FSG: it is concerned with a real problem, it is focused on advancing social and environmental goals and prioritises these over conventional measures of economic success, and it has a broad societal impact. We also position FSG in the wider literature on forecasting and social good practices. We propose an FSG maturity framework as the means to engage academics and practitioners with research in this area. Finally, we highlight that FSG: (i) cannot be distilled to a prescriptive set of guidelines, (ii) is scalable, and (iii) has the potential to make significant contributions to advancing social objectives.
Ethics in the emerging world of data science are often discussed through cautionary tales about the dire consequences of missteps taken by high profile companies or organizations. We take a different approach by foregrounding the ways that ethics are implicated in the day-to-day work of data science, focusing on instances in which data scientists recognize, grapple with, and conscientiously respond to ethical challenges. This paper presents a case study of ethical dilemmas that arose in a data science for social good (DSSG) project focused on improving navigation for people with limited mobility. We describe how this particular DSSG team responded to those dilemmas, and how those responses gave rise to still more dilemmas. While the details of the case discussed here are unique, the ethical dilemmas they illuminate can commonly be found across many DSSG projects. These include: the risk of exacerbating disparities; the thorniness of algorithmic accountability; the evolving opportunities for mischief presented by new technologies; the subjective and value- laden interpretations at the heart of any data-intensive project; the potential for data to amplify or mute particular voices; the possibility of privacy violations; and the folly of technological solutionism. Based on our tracing of the teams responses to these dilemmas, we distill lessons for an ethical data science practice that can be more generally applied across DSSG projects. Specifically, this case experience highlights the importance of: 1) Setting the scene early on for ethical thinking 2) Recognizing ethical decision-making as an emergent phenomenon intertwined with the quotidian work of data science for social good 3) Approaching ethical thinking as a thoughtful and intentional balancing of priorities rather than a binary differentiation between right and wrong.
AI for good (AI4G) projects involve developing and applying artificial intelligence (AI) based solutions to further goals in areas such as sustainability, health, humanitarian aid, and social justice. Developing and deploying such solutions must be done in collaboration with partners who are experts in the domain in question and who already have experience in making progress towards such goals. Based on our experiences, we detail the different aspects of this type of collaboration broken down into four high-level categories: communication, data, modeling, and impact, and distill eleven takeaways to guide such projects in the future. We briefly describe two case studies to illustrate how some of these takeaways were applied in practice during our past collaborations.
Developing intelligent persuasive conversational agents to change peoples opinions and actions for social good is the frontier in advancing the ethical development of automated dialogue systems. To do so, the first step is to understand the intricate organization of strategic disclosures and appeals employed in human persuasion conversations. We designed an online persuasion task where one participant was asked to persuade the other to donate to a specific charity. We collected a large dataset with 1,017 dialogues and annotated emerging persuasion strategies from a subset. Based on the annotation, we built a baseline classifier with context information and sentence-level features to predict the 10 persuasion strategies used in the corpus. Furthermore, to develop an understanding of personalized persuasion processes, we analyzed the relationships between individuals demographic and psychological backgrounds including personality, morality, value systems, and their willingness for donation. Then, we analyzed which types of persuasion strategies led to a greater amount of donation depending on the individuals personal backgrounds. This work lays the ground for developing a personalized persuasive dialogue system.
Like any technology, AI systems come with inherent risks and potential benefits. It comes with potential disruption of established norms and methods of work, societal impacts and externalities. One may think of the adoption of technology as a form of social contract, which may evolve or fluctuate in time, scale, and impact. It is important to keep in mind that for AI, meeting the expectations of this social contract is critical, because recklessly driving the adoption and implementation of unsafe, irresponsible, or unethical AI systems may trigger serious backlash against industry and academia involved which could take decades to resolve, if not actually seriously harm society. For the purpose of this paper, we consider that a social contract arises when there is sufficient consensus within society to adopt and implement this new technology. As such, to enable a social contract to arise for the adoption and implementation of AI, developing: 1) A socially accepted purpose, through 2) A safe and responsible method, with 3) A socially aware level of risk involved, for 4) A socially beneficial outcome, is key.
In recent years, the metaverse has attracted enormous attention from around the world with the development of related technologies. The expected metaverse should be a realistic society with more direct and physical interactions, while the concepts of race, gender, and even physical disability would be weakened, which would be highly beneficial for society. However, the development of metaverse is still in its infancy, with great potential for improvement. Regarding metaverses huge potential, industry has already come forward with advance preparation, accompanied by feverish investment, but there are few discussions about metaverse in academia to scientifically guide its development. In this paper, we highlight the representative applications for social good. Then we propose a three-layer metaverse architecture from a macro perspective, containing infrastructure, interaction, and ecosystem. Moreover, we journey toward both a historical and novel metaverse with a detailed timeline and table of specific attributes. Lastly, we illustrate our implemented blockchain-driven metaverse prototype of a university campus and discuss the prototype design and insights.