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Trust Concerns in Health Apps collecting Personally Identifiable Information during COVID-19-like Zoonosis

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 Publication date 2020
and research's language is English




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Coronavirus disease 2019, or COVID-19 in short, is a zoonosis, i.e., a disease that spreads from animals to humans. Due to its highly epizootic nature, it has compelled the public health experts to deploy smartphone applications to trace its rapid transmission pattern along with the infected persons as well by utilizing the persons personally identifiable information. However, these information may summon several undesirable provocations towards the technical experts in terms of privacy and cyber security, particularly the trust concerns. If not resolved by now, the circumstances will affect the mass level population through inadequate usage of the health applications in the smartphones and thus liberate the forgery of a catastrophe for another COVID-19-like zoonosis to come. Therefore, an extensive study was required to address this severe issue. This paper has fulfilled the study mentioned above needed by not only discussing the recently designed and developed health applications all over the regions around the world but also investigating their usefulness and limitations. The trust defiance is identified as well as scrutinized from the viewpoint of an end-user. Several recommendations are suggested in the later part of this paper to leverage awareness among the ordinary individuals.



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COVID-19 has fundamentally disrupted the way we live. Government bodies, universities, and companies worldwide are rapidly developing technologies to combat the COVID-19 pandemic and safely reopen society. Essential analytics tools such as contact tracing, super-spreader event detection, and exposure mapping require collecting and analyzing sensitive user information. The increasing use of such powerful data-driven applications necessitates a secure, privacy-preserving infrastructure for computation on personal data. In this paper, we analyze two such computing infrastructures under development at the University of Illinois at Urbana-Champaign to track and mitigate the spread of COVID-19. First, we present Safer Illinois, a system for decentralized health analytics supporting two applications currently deployed with widespread adoption: digital contact tracing and COVID-19 status cards. Second, we introduce the RokWall architecture for privacy-preserving centralized data analytics on sensitive user data. We discuss the architecture of these systems, design choices, threat models considered, and the challenges we experienced in developing production-ready systems for sensitive data analysis.
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Contact tracing is an essential tool for public health officials and local communities to fight the spread of novel diseases, such as for the COVID-19 pandemic. The Singaporean government just released a mobile phone app, TraceTogether, that is designed to assist health officials in tracking down exposures after an infected individual is identified. However, there are important privacy implications of the existence of such tracking apps. Here, we analyze some of those implications and discuss ways of ameliorating the privacy concerns without decreasing usefulness to public health. We hope in writing this document to ensure that privacy is a central feature of conversations surrounding mobile contact tracing apps and to encourage community efforts to develop alternative effective solutions with stronger privacy protection for the users. Importantly, though we discuss potential modifications, this document is not meant as a formal research paper, but instead is a response to some of the privacy characteristics of direct contact tracing apps like TraceTogether and an early-stage Request for Comments to the community. Date written: 2020-03-24 Minor correction: 2020-03-30
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