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Register a new userDetecting and Classifying Malevolent Dialogue Responses: Taxonomy, Data and Methodology
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Pengjie Ren
Publication date
2020
fields
Informatics Engineering
and research's language is
English
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Conversational interfaces are increasingly popular as a way of connecting people to information. Corpus-based conversational interfaces are able to generate more diverse and natural responses than template-based or retrieval-based agents. With their increased generative capacity of corpusbased conversational agents comes the need to classify and filter out malevolent responses that are inappropriate in terms of content and dialogue acts. Previous studies on the topic of recognizing and classifying inappropriate content are mostly focused on a certain category of malevolence or on single sentences instead of an entire dialogue. In this paper, we define the task of Malevolent Dialogue Response Detection and Classification (MDRDC). We make three contributions to advance research on this task. First, we present a Hierarchical Malevolent Dialogue Taxonomy (HMDT). Second, we create a labelled multi-turn dialogue dataset and formulate the MDRDC task as a hierarchical classification task over this taxonomy. Third, we apply stateof-the-art text classification methods to the MDRDC task and report on extensive experiments aimed at assessing the performance of these approaches.
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Taxonomy is not only a fundamental form of knowledge representation, but also crucial to vast knowledge-rich applications, such as question answering and web search. Most existing taxonomy construction methods extract hypernym-hyponym entity pairs to organize a universal taxonomy. However, these generic taxonomies cannot satisfy users specific interest in certain areas and relations. Moreover, the nature of instance taxonomy treats each node as a single word, which has low semantic coverage. In this paper, we propose a method for seed-guided topical taxonomy construction, which takes a corpus and a seed taxonomy described by concept names as input, and constructs a more complete taxonomy based on users interest, wherein each node is represented by a cluster of coherent terms. Our framework, CoRel, has two modules to fulfill this goal. A relation transferring module learns and transfers the users interested relation along multiple paths to expand the seed taxonomy structure in width and depth. A concept learning module enriches the semantics of each concept node by jointly embedding the taxonomy and text. Comprehensive experiments conducted on real-world datasets show that Corel generates high-quality topical taxonomies and outperforms all the baselines significantly.
Conditional Variational AutoEncoder (CVAE) effectively increases the diversity and informativeness of responses in open-ended dialogue generation tasks through enriching the context vector with sampled latent variables. However, due to the inherent one-to-many and many-to-one phenomena in human dialogues, the sampled latent variables may not correctly reflect the contexts semantics, leading to irrelevant and incoherent generated responses. To resolve this problem, we propose Self-separated Conditional Variational AutoEncoder (abbreviated as SepaCVAE) that introduces group information to regularize the latent variables, which enhances CVAE by improving the responses relevance and coherence while maintaining their diversity and informativeness. SepaCVAE actively divides the input data into groups, and then widens the absolute difference between data pairs from distinct groups, while narrowing the relative distance between data pairs in the same group. Empirical results from automatic evaluation and detailed analysis demonstrate that SepaCVAE can significantly boost responses in well-established open-domain dialogue datasets.
Existing open-domain dialogue generation models are usually trained to mimic the gold response in the training set using cross-entropy loss on the vocabulary. However, a good response does not need to resemble the gold response, since there are multiple possible responses to a given prompt. In this work, we hypothesize that the current models are unable to integrate information from multiple semantically similar valid responses of a prompt, resulting in the generation of generic and uninformative responses. To address this issue, we propose an alternative to the end-to-end classification on vocabulary. We learn the pair relationship between the prompts and responses as a regression task on a latent space instead. In our novel dialog generation model, the representations of semantically related sentences are close to each other on the latent space. Human evaluation showed that learning the task on a continuous space can generate responses that are both relevant and informative.
Neural conversation systems generate responses based on the sequence-to-sequence (SEQ2SEQ) paradigm. Typically, the model is equipped with a single set of learned parameters to generate responses for given input contexts. When confronting diverse conversations, its adaptability is rather limited and the model is hence prone to generate generic responses. In this work, we propose an {bf Ada}ptive {bf N}eural {bf D}ialogue generation model, textsc{AdaND}, which manages various conversations with conversation-specific parameterization. For each conversation, the model generates parameters of the encoder-decoder by referring to the input context. In particular, we propose two adaptive parameterization mechanisms: a context-aware and a topic-aware parameterization mechanism. The context-aware parameterization directly generates the parameters by capturing local semantics of the given context. The topic-aware parameterization enables parameter sharing among conversations with similar topics by first inferring the latent topics of the given context and then generating the parameters with respect to the distributional topics. Extensive experiments conducted on a large-scale real-world conversational dataset show that our model achieves superior performance in terms of both quantitative metrics and human evaluations.
Open-domain dialogue agents have vastly improved, but still confidently hallucinate knowledge or express doubt when asked straightforward questions. In this work, we analyze whether state-of-the-art chit-chat models can express metacognition capabilities through their responses: does a verbalized expression of doubt (or confidence) match the likelihood that the models answer is incorrect (or correct)? We find that these models are poorly calibrated in this sense, yet we show that the representations within the models can be used to accurately predict likelihood of correctness. By incorporating these correctness predictions into the training of a controllable generation model, we obtain a dialogue agent with greatly improved linguistic calibration.
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